Senior Account Manager

Cornerstone OnDemand; Salt Lake City (UT); A distancia; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Cornerstone OnDemand is seeking a Senior Account Manager for Strategic Accounts to own relationships with large enterprise clients. This quota-carrying role emphasizes expanding within existing bases while also pursuing net-new logos, partnering with Sales, Customer Excellence, and Support.

You'll serve as the executive relationship owner, manage a robust pipeline, and lead strategic account plans across multiple Cornerstone products, including AI-driven workforce solutions. Travel as needed.

Formación

• 5+ years in strategic account management or enterprise sales.
• Proven success building and owning C-level relationships.
• Experience hunting new opportunities within existing client bases.
• Ability to build and execute multi-product account plans.
• Consultative approach mapping needs to multi-product solutions.
• Strong forecasting discipline in a metrics-driven environment.
• Excellent discovery, negotiation, and closing skills.
• Willingness to travel for executive engagement.

Responsabilidades

• Own a book of strategic enterprise accounts with 85% expansion and 15% net-new.
• Own and cultivate C-level relationships as trusted advisor.
• Hunt for whitespace within accounts for new business units.
• Expand Cornerstone's footprint across products.
• Build and execute strategic account plans mapping org structure and budgets.
• Drive and defend renewals, protecting and growing ARR.
• Lead discovery workshops and executive business reviews.
• Manage and forecast pipeline across stages.
• Maintain account intelligence for forecasting and strategy.
• Travel as needed for executive engagement.

Conocimientos

Strategic account management

C-level relationships

Forecasting

Negotiation

Closing deals

Account planning

Executive communication

Travel readiness

Opportunity hunting

Herramientas

CRM (Salesforce)

Descripción del empleo

The Cornerstone Senior Account Manager, Strategic Accounts owns the overall relationship and revenue growth within a book of Cornerstone's largest, most complex enterprise clients. This is a quota-carrying role with a blended mandate: 85% expansion within the existing client base and 15% net-new logo acquisition . The Account Manager pairs deep account stewardship with an active hunting mindset — proactively identifying and closing new opportunities within their accounts, not just managing renewals.

The successful candidate will partner closely with Sales leadership, Customer Excellence, Customer Engagement, and Customer Support, while serving as the client's primary strategic, commercial, and executive relationship owner .

In this role you will…

• Own a book of strategic enterprise accounts, carrying a quota split ~85% expansion/cross-sell and 15% net-new development.

• Own and cultivate C-level relationships (CHRO, CFO, CIO, etc.) as the primary trusted advisor and executive escalation point.

• Hunt for whitespace within accounts — new business units, subsidiaries, or use cases not yet leveraging Cornerstone.

• Expand Cornerstone's footprint across products (learning, performance, talent acquisition, AI-driven workforce solutions).

• Build and execute strategic account plans mapping org structure, executive stakeholders, budget cycles, and competitive exposure.

• Drive and defend renewals, protecting and growing ARR.

• Lead discovery workshops and executive business reviews that position Cornerstone against competitors.

• Manage and forecast a pipeline of expansion and net-new opportunities across Commit, Probable, and Upside stages.

• Maintain account intelligence — org charts, sponsor mapping, competitive landscape, renewal timing — to inform strategy and forecasting.

• Travel as needed for in-person executive engagement, including QBRs, briefings, and on-site strategy sessions.

You've got what it takes if you have…

• 5+ years in strategic account management or enterprise sales, with a quota track record spanning both expansion and new business.

• Demonstrated success building and owning C-level relationships , not just practitioner-level ones.

• Proven success hunting new opportunities within an existing client base.

• Ability to build and execute account plans for complex, matrixed organizations.

• A consultative approach — diagnosing business needs and mapping them to multi-product solutions.

• Strong forecasting discipline in a metrics-driven environment.

• Excellent discovery, negotiation, and closing skills.

• Willingness to travel as needed for executive relationship-building and on-site engagement.

Extra Dose of Awesomeness if you have…

• Experience selling into large, matrixed enterprises (healthcare, financial services, retail, or similar).

• Familiarity with AI-driven workforce/talent solutions and the competitive landscape (Workday, SAP SuccessFactors, Docebo, ServiceNow).

• An existing network of C-level relationships in Fortune 500, healthcare, financial services, or another relevant vertical.

#LI-remote

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at [e-mail]