Senior Account Manager

TEGNA, Inc.; Phoenix (AZ); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical plan options

401(k) with matching

Generous PTO

Mental health support

Job summary

A prominent media organization is seeking a Senior Account Manager in Phoenix or New York to manage key accounts, develop client relationships, and execute complex campaigns. The ideal candidate will have over 4 years of advertising experience and a proven track record in client services. This role includes collaborating with sales and optimizing experiences for strategic clients by addressing their specific needs. Comprehensive benefits and a supportive work environment are provided.

Qualifications

• 4+ years of relevant advertising experience; previous experience in account management/client services required.
• Demonstrated success working with cross-functional teams and building strong relationships.
• Proficient in managing major national accounts with positive client feedback.

Responsibilities

• Partner with Sales, Planning and Operations teams on campaign planning and execution.
• Collaborate with sales to deliver a high level of customer service.
• Mentor account management colleagues with training materials.

Skills

Advertising experience

Client services

Cross-functional collaboration

Client-centric communication

Ad technology platforms

Tools

FreeWheel

Salesforce

PowerPoint

Excel

Job description

TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.

Premion seeks an experienced Senior Account Manager, who will partner with assigned sales teams to manage the company's key accounts by developing and maintaining relationships with agencies and clients and maximizing incremental revenue opportunities. As a Senior Account Manager, you will manage the day‑to‑day operations of your accounts by working with sales counterparts to develop, execute, and manage complex OTT campaigns.

Responsibilities

• Partner with Sales, Planning and Operations teams on all aspects of campaign planning, launch execution, optimization, and post‑campaign recaps for strategic clients.
• Collaborate with the designated sales team to provide a high level of customer service through daily interaction with existing agency contacts and client partners.
• Establish customer KPIs and work with internal partners to measure progress while proactively addressing issues; advocate for the client in internal stakeholder conversations.
<>Develop and deliver business reviews that highlight key wins and opportunities; prepare weekly and monthly delivery reporting; identify new strategic opportunities and make implementation recommendations.
• Serve as the initial point of contact for billing discrepancies.
• Own client communication as necessary with any custom implementations—website pixel implementation, first‑party data onboarding custom reporting needs, etc.
• Mentor account management colleagues on role‑specific best practices; work with CS Management to create and present training materials.

Requirements

• 4+ years of relevant advertising experience; previous experience in account management/client services required.
• Demonstrated success working with cross‑functional teams and building strong relationships internally and externally; ability to balance competing priorities across multiple projects.
• Proven track record of client‑centric communication, stakeholder management, and driving incremental revenue.
• Strong to detail, excellent follow‑up, and the ability to generate creative solutions to meet client needs without close supervision.
• Experience managing major national accounts with positive client feedback and retention.
• Experience with ad technology platforms and CRM systems—FreeWheel, Salesforce, Placements.io preferred.
• Experience with third‑party tracking platforms—DCM, DoubleVerify, Innovid.
• Proficiency in PowerPoint, Word, and Excel.
• Position is Phoenix or New York‑based.

Location: Either Phoenix or New York.

Benefits

TEGNA offers comprehensive benefits designed to safeguard the physical, mental, and financial health of our employees and their families. Employees have access to two medical plan options through Blue Cross Blue Shield of Texas, dental and eye care coverage, fertility, surrogacy, and adoption assistance, and disability and life insurance. The 401(k) program allows full, part‑time, and temporary employees to contribute 1%‑80% of their pay on a pre‑tax basis, with a 100% match up to the first 4% and full vesting from day one. All employees and eligible family members receive nine free virtual doctor’s appointments, twelve free annual therapy sessions, generous PTO, and nine paid holidays per year. Some positions may be covered by a collective bargaining agreement, in which case benefits may vary.

Recruiting Fraud Alert

To all candidates: your personal information and online safety are important to us. Only TEGNA recruiters or hiring managers will reach out to you regarding consideration of your application or background. Communications from TEGNA employees will come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains. Recruiters or hiring managers will never request payments, ask for financial account information, or sensitive information such as social security numbers.

EEO Statement

TEGNA Inc. is a proud equal opportunity employer. We hire and develop individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you need an accommodation to submit your application, please email [e-mail].