Senior Account Manager

Abbott; Ogden (UT); Remote; USD 75,000 - 151,000; Full time

Job summary

A global healthcare leader is seeking a Senior Account Manager to join their team. This remote role focuses on developing and maintaining customer relationships in the Toxicology Business Unit. Candidates should have a strong background in medical devices or diagnostics, with at least 5 years of relevant experience. The position offers a base pay range of $75,300 – $150,700 and requires the ability to travel up to 75%.

Benefits

Health and wellness benefits

Diverse opportunities for career growth

Qualifications

• 5+ years of related Account Executive or Sales Management experience.
• 3+ years of experience in medical devices, diagnostics, or laboratory services.
• Experience growing new business through existing accounts and acquiring new accounts.

Responsibilities

• Drive potential customer development from cold calling to closing.
• Manage relationships with assigned accounts as primary contact.
• Ensure customer satisfaction and manage expectations.

Skills

Salesforce or other CRM experience

Excellent presentation and communication skills

Self-starter

Ability to work independently

Travel willingness

Education

Bachelor’s Degree in Business or Scientific field

Tools

Salesforce.com

PowerBI

MS Office applications

Job description

Overview

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Senior Account Manager

The Opportunity

This role will be a remote role. We currently have an opportunity for a Senior Account Manager within our Toxicology Business Unit. In this role you will be part of the Clinical Laboratory Solutions Sales team that is responsible for growing the top line revenue by developing and maintaining relationships with new and existing customers while ensuring customer needs and company objectives are effectively met. The Senior Account Manager should have a strong understanding of the unique drug screening requirements of the diverse laboratory customers, with a focus on physician office laboratories, independent laboratories, treatment centers and other clinical laboratories to guide and counsel customers on the use of company products and services. Preferred base locations are East Coast (WA, OR, ID, MT, WY, ND, SD, NE, NV, UT), but open to other areas.

As an important member of the Clinical Laboratory Solutions Sales team, your primary job responsibility is to acquire new customers and retain current customers to achieve company revenue growth and gross margin objectives.

Responsibilities

• Drive the development of potential customers from cold calling, initial contact, closing business, contract negotiation/execution and on-going account management.
• Manage relationships with assigned accounts as the primary contact.
• Ensure customer satisfaction. Manage expectations and deliverables between customers, applications, and technical consulting staff.
• Coordinate and execute a plan for the increased use of the company’s line of products in the market by performing sales analysis and customer business reviews.
• Present contracts for reagents, capital equipment and service. Interface with Sales Administration to ensure accurate and timely responses.
• Effective utilization of Salesforce.com, and PowerBI for the documentation of sales activities and recording of opportunity, risks and other territory reporting requirements.
• Represent the company at professional meetings, trade shows, conferences, exhibits and promotional events as outlined by management.
• Develop sales plans to increase revenue from new and assigned accounts to achieve revenue growth and gross margin objectives.
• Follow pricing guidelines to gain profitable business.
• Carry out duties in compliance with established business policies.
• Demonstrate commitment to following company policies to include, Office of Ethics and Compliance Quality, Regulatory and others.
• Exhibit professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company’s policies and practices.
• Perform other duties and projects as assigned.

Qualifications

Required Qualifications:

• Bachelor’s Degree (preferably in Business or Scientific field) or equivalent combination of education and experience.
• 5+ years of related Account Executive or Sales Management experience.
• 3+ years of related Account Executive or Sales Management experience in medical devices, diagnostics, or laboratory services.
• Salesforce or other CRM experience.
• Willingness to travel up to 75%.
• Experience growing new business through existing accounts and acquiring new accounts.
• Self-starter able to grasp knowledge through mentorship and shadowing.
• Ability to work independently, manage multiple tasks efficiently and handle difficult situations professionally.
• Excellent presentation, oral and written communication skills, and computer skills with MS Office applications, including PowerPoint and Excel.

Preferred Qualifications:

• Additional training in laboratory services, laboratory product sales, and the diagnostic industry.
• Knowledge of the substance abuse or toxicology market.
• Proven history of successfully managing clients and/or accounts on a long-term basis.
• Demonstrated ability to recognize and capitalize on opportunities within existing customers.
• Excellent written and verbal communication skills.

Apply

Apply Now

Learn more about our health and wellness benefits: https://abbottbenefits.com/

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com, on LinkedIn, and on Facebook.

The base pay for this position is $75,300.00 – $150,700.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY: Sales Force | DIVISION: TOX ARDx Toxicology | LOCATION: United States of America : Remote | ADDITIONAL LOCATIONS: | WORK SHIFT: Standard | TRAVEL: Yes, 75 % of the Time | MEDICAL SURVEILLANCE: Not Applicable

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law statements apply.