Senior Account Manager

jkcommsagency; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Job summary

JK is seeking a Senior Account Manager to fuel growth and manage a core group of accounts across communications and marketing needs.

The ideal candidate will drive client partnerships, lead multi-channel campaigns, and oversee budgets while mentoring junior staff and supporting new business pitches. This role is remote-first with occasional in-person opportunities in NJ.

Qualifications

• 5+ years of account management experience at a creative or communications agency.
• 5+ years of experience leading both communications and marketing initiatives.
• Proven ability to drive strategy and processes to launch complex projects.
• Strong experience managing budgets and billing in partnership with finance.
• Demonstrated ability to multitask and prioritize deadlines and deliverables.

Responsibilities

• Nurture and grow client partnerships.
• Lead and manage communications and marketing campaigns and projects.
• Serve as primary client contact and coordinate across internal teams.
• Translate client objectives into actionable project plans with scopes and KPIs.
• Oversee project budgets and timelines and identify risks.
• Mentor junior team members and support new business pitches.

Skills

Account management

Communications

Marketing

Budgeting

Client relationships

Project management

Job description

JK is seeking a Senior Account Manager who is proactive, results-driven, and seasoned in communications and marketing with a passion for growing client relationships.

about the role

The Senior Account Manager is a proactive, results-driven, and seasoned communications and marketing professional with a passion for growing client relationships. They are responsible for the oversight and management of a core group of accounts with both internal communications and B2B marketing needs.

What you’ll do

1. Nurture and grow client partnerships

Develop value-driven partnerships from the outset and during budgeting/planning sessions.

Schedule intentional in-person and virtual client check-ins outside of project work to foster stronger relationships.

Maintain a deep understanding of clients’ industries, competition, and business goals.

Position our agency as a thought leader with clients; develop customer insights and proactively seek referrals to grow existing client relationships.

Lead and/or support the development of communications and marketing plans and proposals across internal communications, employee engagement, branding, messaging, digital, and social media channels.

Oversee P&L and forecasting for assigned accounts.

2. Manage communications and marketing campaigns and projects

Lead the successful execution of communications and marketing initiatives, ensuring alignment with client goals, budgets, and timelines.

Serve as the primary point of contact for clients and internal teams, ensuring seamless communication and collaboration across all disciplines.

Collaborate with internal and external teams to ensure deliverables meet client expectations, brand standards, and strategic objectives.

Translate client objectives into actionable project plans, defining scope, deliverables, KPIs, and success metrics.

Oversee project budgets and timelines, proactively identifying risks and problem-solving to keep projects on track.

Maintain an agile approach to project management, balancing structure with flexibility to adapt to evolving client and internal team needs.

Mentor junior team members, fostering their growth in client management, strategic thinking, and project execution.

Support key internal agency initiatives and new business pitches.Requirements

Location

We are a remote-first agency that also provides opportunities to connect in person at our Lambertville, New Jersey location. This includes both optional and required in-person gatherings, such as onboarding and periodic department, team, and all-staff meetings, face-to-face client opportunities, and social events.

Compensation

We offer competitive compensation consistent with current market rates.

Equal Opportunity Employer

JK is an equal opportunity employer. JK prohibits unlawful discrimination based on race, color, creed, sex, religion, marital status, registered domestic partner status, age, national origin, ancestry, citizenship status, veteran status, genetic information, physical or mental disability, medical condition including genetic characteristics, sexual orientation, gender, gender identity or expression (including transgender status), pregnancy, childbirth, or related medical conditions, or any other consideration made unlawful by federal, state, or local laws (protected characteristics). It also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.

Must-have experience (5+ years)

• 5+ years of account management experience at a creative or communications agency.
• 5+ years of experience leading both communications and marketing initiatives.
• A proven ability to drive strategy and process to launch complex and fast-moving projects.
• Strong experience managing budgets and billing in partnership with finance.
• Demonstrated ability to multitask and prioritize competing deadlines and deliverables.

Who you are

• Entrepreneurial and intellectually curious with strong relationship-building skills.
• Excellent communicator with strong presentation, time management, and organizational skills.
• Driven, proactive, and enthusiastic team player who thrives in a collaborative culture and promotes a positive, empowering environment.
• Ability and willingness to travel to our office and client locations.