Senior Account Manager

Yealink; New York (NY); Remote; USD 80,000 - 100,000; Full time

Job summary

A global provider of UC solutions is seeking a candidate for a role focused on managing key accounts and driving customer retention in New York. The ideal applicant will have extensive experience in the UC industry, working with enterprise accounts, and will develop strategies to enhance partnerships. A competitive salary is offered based on experience.

Qualifications

• 8 years of related working experience in the UC industry.
• Experience in presenting to and interacting with senior management of organizations.
• Strong understanding of the channel structure.
• Experience in working with Enterprise accounts (over 1,000 employees).

Responsibilities

• Take care of the key account customer base, overseeing all commercial aspects.
• Drive customer retention and expansion with revenue targets.
• Manage long-term partnerships with key accounts.
• Collaborate with the Channel Sales Team for effective strategies.
• Lead the complete sale cycle from lead generation to closing deals.
• Act as a trusted business advisor for key account customers.

Skills

Customer relationship management

Strategic sales planning

Channel management

Enterprise account management

Job description

Overview

This role is based in New York and no need go to our office.

About the Company

Yealink (Stock Code: 300628) is a global-leading provider of Unified Communication & Collaboration Solutions specialized in video conferencing, voice communications, and collaboration, dedicated to helping every person and organization embrace the power of Easy Collaboration, High Productivity. https://www.yealink.com/en

About the Role

The role involves managing key account customers and driving customer retention and expansion while collaborating with the sales team to develop effective strategies.

Responsibilities

• Take care of the key account customer base, overseeing all commercial aspects, including upselling and customer retention.
• Drive Customer Retention & Expansion, aiming to increase the net retention of your business book with quarterly revenue targets.
• Manage and cultivate long-term partnerships with key accounts.
• Collaborate closely with the Channel Sales Team to develop effective sales strategies and actionable plans.
• Lead the complete sale cycle, from outbound lead generation to successfully closing deals.
• Act as the point of brand and category expertise for key account customers, serving as a trusted business advisor.

Qualifications

• 8 years of related working experience in the UC industry.
• Experience in presenting to and interacting with senior management of organizations.
• Strong understanding of the channel structure.
• Experience in working with Enterprise accounts (over 1,000 employees).

Pay range and compensation package

Competitive salary based on experience.

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices and encourage applications from all qualified individuals.