Senior Account Manager

Healthcare Success, LLC.; Los Angeles (CA); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Professional growth opportunities

Fifteen days of paid time off annually

Health Insurance

Matched 401K

Job summary

A healthcare marketing agency in the Los Angeles area seeks a Senior Account Manager to lead client relationships and drive marketing results. This hybrid role requires in-person client meetings multiple times a week. The ideal candidate possesses over 5 years of account management experience, strong skills in digital marketing, and exceptional communication abilities. The role offers growth opportunities, competitive salary, and a supportive work environment along with fifteen days of annual PTO.

Qualifications

• 5+ years of experience in account management within a marketing or digital agency.
• Deep understanding of digital and performance marketing.
• Excellent written and verbal communication skills.

Responsibilities

• Serve as the primary relationship owner managing client communications.
• Develop marketing plans based on client goals and business challenges.
• Lead client meetings and presentations for performance updates.

Skills

Account management

Digital marketing

Client relationship management

Communication

Analytical thinking

Tools

Project management tools

Job description

Thanks for your interest in joining our growing team!

To apply for this position, please take a moment to read the job description (below), browse through our website, andsubmit a short cover letter and resume demonstrating your qualifications and interest [e-mail] .

Job Description

Senior Account Manager

Location: Los Angeles area (must be able to attend in-person client meetings multiple times a week)

Department: Client Services

Reports To: Account Director / Director of Client Services

IMPORTANT: This position requires residence in the Greater Los Angeles area and the ability to attend regular in-person client meetings. Remote candidates outside the LA region will not be considered.

About the Role

We're seeking a Senior Account Manager based in the Los Angeles area to lead high-value client relationships and drive measurable results across integrated digital marketing programs. You'll serve as the main point of contact for your accounts, acting as both a strategic partner and day-to-day lead — ensuring campaigns deliver impact, alignment, and exceptional client experience.

This is a hybrid role requiring you to meet with clients in person multiple times per week throughout the Greater Los Angeles area. While some work can be done remotely, regular face-to-face client interaction is essential to this position.

This role is ideal for someone who thrives in a fast-paced, entrepreneurial agency environment; a confident operator who can move between strategy and execution, think proactively, and build strong cross-functional alignment. You'll work hand-in-hand with Paid Media, SEO, Creative, Content, and Development teams to bring campaigns to life, identify growth opportunities, and keep every initiative on track.

Key Responsibilities

Client Leadership & Strategy

• Serve as the primary relationship owner for assigned clients, managing day-to-day communication and long-term strategic alignment through regular in-person meetings in the Los Angeles area.
• Develop a deep understanding of each client's goals, audiences, and business challenges to shape cross-channel marketing plans.
• Lead strategic planning discussions, quarterly reviews, and performance updates, connecting results to client ROI and growth goals.
• Translate client objectives into actionable strategies and clearly defined deliverables for internal teams.
• Act as a trusted marketing advisor who proactively surfaces opportunities and provides data-driven recommendations.
• Partner closely with internal teams (Paid Media, SEO, Creative, Content, Development, Analytics) to ensure cohesive campaign execution.
• Manage project workflows, deliverables, and timelines — ensuring quality and accountability across every touchpoint.
• Anticipate challenges and proactively resolve issues through clear communication and collaborative problem-solving.
• Lead client meetings, presentations, and performance recaps with confidence, precision, and authority — both virtually and in person at client locations throughout LA.

Growth & Optimization

• Identify opportunities to expand client engagements through cross-channel initiatives or performance enhancements.
• Collaborate with leadership to develop strategic growth plans, upsell recommendations, and testing roadmaps.
• Maintain high client satisfaction and retention through proactive relationship management and measurable impact.
• Support internal process improvements that increase efficiency, transparency, and collaboration across departments.

What We’re Looking For

• Currently residing in the Greater Los Angeles area before start date
• Ability and willingness to travel to client meetings in person multiple times per week throughout the LA region
• 5+ years of experience in account management within a marketing or digital agency
• Deep understanding of digital and performance marketing (paid media, SEO, social, content, email, analytics)
• Proven ability to manage complex accounts and multiple workstreams simultaneously
• Excellent written and verbal communication skills; comfortable presenting to executives and senior stakeholders
• Highly organized, detail-oriented, and skilled at prioritizing competing needs in a fast-moving environment
• Analytical thinker with a bias for action — able to interpret data and turn insights into strategies
• Collaborative, solution-oriented, and confident working across multiple teams
• Comfortable operating with autonomy while maintaining strong alignment with leadership

The Ideal Candidate

You're a relationship-builder, strategist, and problem-solver all in one. You lead with confidence and empathy, think several steps ahead, and thrive when you're driving clarity out of complexity. You can rally cross-functional teams, present ideas persuasively, and consistently turn strategy into measurable success.

You understand that strong client relationships are built through consistent in-person engagement, and you're excited about the opportunity to be a local, accessible partner to your clients throughout the Los Angeles area.

In short: you make things happen — and make everyone around you better in the process.

Bonus Points

• Experience managing omnichannel or integrated campaigns with six-figure monthly budgets.
• Background in healthcare, DTC, or B2B verticals.
• Familiarity with project management and reporting tools (Teamwork, Asana, ClickUp, Looker, or GA4).
• Experience with forecasting, pacing, and KPI reporting across marketing channels.
• This role manages a key Korean client; bilingual English–Korean skills are a strong plus, but are not required for exceptional candidates.

What We Offer

• Opportunities for professional growth and development
• A collaborative and supportive work environment
• A virtual work environment
• Fifteen days of paid time off (PTO) annually
• Plus, all major holidays, Plus extra Fridays off for those months that do not have a Holiday. That means every month you’ll enjoy at least a 3-day weekend.
• Plus, a paid Holiday Break between Christmas and New Year’s!
• Matched 401K
• Health Insurance
• Vision Insurance

More Details

Founded in 2006, Healthcare Success is a full-service brand performance marketing agency specializing in the healthcare industry. Recognized as a thought-leader, the company helps clients build strong brands and effectively manage marketing campaigns. Healthcare Success is committed to driving results, including scaling new customer acquisitions, enhancing relationships, and optimizing media efficiency. With a focus on innovative strategies, the organization provides trusted marketing solutions tailored to each client’s unique needs. For more details, please visit www.healthcaresuccess.com.

Salary Range: $100,000 to $120,000 annually, depending upon experience level

Location Requirement: Candidates must be based in the Greater Los Angeles area. This is a non-negotiable requirement for the role.

Healthcare Success is committed to considering all candidates regardless of their gender, sexual orientation, race, age, socioeconomic status, religion or disability.

Ready to join our team?

Submit your resume today to [e-mail] , and let's discuss how your skills can help us shape the future of healthcare marketing.

NOTE TO APPLICANTS: Please confirm your current location and ability to attend regular in-person meetings in the Los Angeles area in your cover letter. Applications from candidates outside the LA region will not be considered.