Senior Account Manager

Abbott; Idaho City (ID); Remote; USD 75,000 - 151,000; Full time

Job summary

A leading health technology company is seeking a Senior Account Manager for its Toxicology Business Unit. This remote role focuses on acquiring new customers and retaining current ones to meet revenue goals. Ideal candidates will have a Bachelor's degree, significant sales experience in the medical field, and strong communication skills. The position requires up to 75% travel and proficiency in Salesforce. Competitive salary offered.

Benefits

Health and wellness benefits

Diversity opportunities

Qualifications

• 5+ years of related Account Executive or Sales Management experience.
• 3+ years in medical devices, diagnostics, or laboratory services.
• Ability to travel up to 75%.

Responsibilities

• Drive the development of potential customers through the sales process.
• Manage relationships with assigned accounts as the primary contact.
• Ensure customer satisfaction and manage expectations.

Skills

Account Management

Sales Experience

Customer Relationship Management

Communication Skills

Self-starter

Education

Bachelor’s Degree

Tools

Salesforce

PowerBI

MS Office

Job description

The Opportunity

This role will be a remote position. We currently have an opportunity for a Senior Account Manager within our Toxicology Business Unit. In this role you will be part of the Clinical Laboratory Solutions Sales team that is responsible for growing the top line revenue by developing and maintaining relationships with new and existing customers while ensuring customer needs and company objectives are effectively met. The Senior Account Manager should have a strong understanding of the unique drug screening requirements of the diverse laboratory customers, with a focus on physician office laboratories, independent laboratories, treatment centers and other clinical laboratories to guide and counsel customers on the use of company products and services. Preferred base locations are West Coast (WA, OR, ID, MT, WY, ND, SD, NE, NV, UT), but open to other areas.

As an important member of the Clinical Laboratory Solutions Sales team, your primary job responsibility is to acquire new customers and retain current customers to achieve company revenue growth and gross margin objectives.

Responsibilities include:

• Drive the development of potential customers from cold calling, initial contact, closing business, contract negotiation/execution and on-going account management.
• Manage relationships with assigned accounts as the primary contact.
• Ensure customer satisfaction. Manage expectations and deliverables between customers, applications, and technical consulting staff.
• Coordinate and execute a plan for the increased use of the company’s line of products in the market by performing sales analysis and customer business reviews.
• Present contracts for reagents, capital equipment and service. Interface with Sales Administration to ensure accurate and timely responses.
• Effective utilization of Salesforce.com, and PowerBI for the documentation of sales activities and recording of opportunity, risks and other territory reporting requirements.
• Represent the company at professional meetings, trade shows, conferences, exhibits and promotional events as outlined by management.
• Develop sales plans to increase revenue from new and assigned accounts to achieve revenue growth and gross margin objectives.
• Follow pricing guidelines to gain profitable business.
• Carry out duties in compliance with established business policies.
• Demonstrate commitment to following company policies including, Office of Ethics and Compliance Quality, Regulatory and others.
• Exhibit professional behavior with internal and external business associates that reflects positively on the company and is consistent with the company’s policies and practices.
• Perform other duties and projects as assigned.

What You’ll Focus On:

• Acquire new customers and retain current customers to achieve company revenue growth and gross margin objectives.

Required Qualifications:

• Bachelor’s Degree (preferably in Business or Scientific field) or equivalent combination of education and experience.
• 5+ years of related Account Executive or Sales Management experience.
• 3+ years of related Account Executive or Sales Management experience in medical devices, diagnostics, or laboratory services.
• Salesforce or other CRM experience.
• Willingness to travel up to 75%.
• Experience growing new business through existing accounts and acquiring new accounts.
• Self-starter able to grasp knowledge through mentorship and shadowing.
• Ability to work independently, manage multiple tasks efficiently and handle difficult situations professionally.
• Excellent presentation, oral and written communication skills, and proficiency with MS Office applications, including PowerPoint and Excel.

Preferred Qualifications:

• Additional training in laboratory services, laboratory product sales, and the diagnostic industry.
• Knowledge of the substance abuse or toxicology market.
• Proven history of successfully managing clients and/or accounts on a long-term basis.
• Demonstrated ability to recognize and capitalize on opportunities within existing customers.
• Excellent written and verbal communication skills.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: Our benefits information is available at the Abbott Benefits site.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com, on LinkedIn, and on Facebook.

The base pay for this position is $75,300.00 – $150,700.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY: Sales Force DIVISION: TOX ARDx Toxicology LOCATION: United States of America: Remote

ADDITIONAL LOCATIONS:

WORK SHIFT: Standard

TRAVEL: Yes, 75% of the Time

MEDICAL SURVEILLANCE: Not Applicable

SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods; keyboard use; repetitive bending, stooping, or kneeling as applicable.

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law statements are available in the job posting.