Senior Account Manager

7741 WILEY APAC SERVICES LLP; Hoboken (NJ); On-site; USD 110,000 - 140,000; Full time

Job summary

Wiley is seeking a dynamic Senior National Account Manager to join our Channel Sales team in Hoboken. You will drive sales across national accounts and build strong relationships with key stakeholders.

The ideal candidate has 5+ years in national accounts, excels in cross‑functional collaboration, and can translate market insights into effective campaigns and promotions. This high-visibility role offers strategic impact and opportunities to shape Wiley's go-to-market plans.

Qualifications

• Minimum of 5 years of sales experience with national accounts.
• Strong communication and interpersonal abilities for cross-functional collaboration.
• Excellent organizational skills and attention to detail in a fast-paced environment.
• Proficient in Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Serve as the primary sales contact for national accounts (e.g., Barnes & Noble, Books-A-Million).
• Present and sell frontlist, backlist, and seasonal titles to accounts.
• Forecast inventory needs and ensure timely stock availability with internal teams.
• Analyze sales data and market trends to identify growth opportunities.
• Lead title presentations and seasonal sales meetings; respond to account inquiries.
• Collaborate with marketing to create account-specific campaigns and initiatives.
• Maintain accurate sales estimates and order data in internal systems.
• Participate in go-to-market planning and sales conferences.
• Bridge accounts with internal publishing teams to share market insights.

Skills

National accounts

Stakeholder management

Analytical skills

Communication skills

Sales planning

Tools

Microsoft Word

Excel

PowerPoint

Job description

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.

About the Role

Wiley is seeking a dynamic, results-driven Senior National Account Manager to join our Channel Sales team, selling Wiley's titles to Barnes & Noble, Books-A-Million, and other key accounts. This high-visibility role is responsible for driving sales across the account portfolio, building strong relationships with key stakeholders, and developing impactful sales and promotional initiatives tailored to each account. The ideal candidate combines strong sales acumen with excellent analytical and communication skills.

Job Responsibilities

• Serve as the primary sales contact for Barnes & Noble, Books-A-Million, and other assigned key accounts
• Present and sell frontlist, backlist, and seasonal promotional titles to each account
• Collaborate with internal departments to accurately forecast inventory needs and ensure timely stock availability
• Analyze sales data and market trends to identify opportunities for growth and refine account strategy
• Lead and organize title presentations and seasonal sales meetings, addressing key priorities and responding to account inquiries
• Partner with marketing and publicity teams to create and execute account-specific campaigns and initiatives
• Maintain accurate sales estimates and order data within internal systems
• Actively participate in go-to-market planning, including seasonal strategy meetings and sales conferences
• Serve as a liaison between assigned accounts and internal publishing teams, delivering market insights and facilitating effective communication
• Evaluate and recommend additional national accounts as portfolio opportunities arise

Required Qualifications

• Minimum of 5 years of sales experience working with national accounts
• Skilled at managing multiple stakeholders and fostering productive communication across teams
• Highly organized, detail-oriented, and adept at multitasking and prioritizing in a fast-paced environment
• Excellent written and verbal communication skills, sound judgment, and strong interpersonal abilities
• Flexible and administratively efficient, with the ability to adapt to evolving priorities
• Proficient in Microsoft Word, Excel, and PowerPoint
• Results-driven, with a proactive approach to achieving goals and taking ownership of responsibilities
• Demonstrated ability to produce timely, accurate work with strong follow-up and follow-through
• Embraces innovation and continuous improvement, challenging established processes where appropriate
• Proven ability to build collaborative, constructive relationships with internal and external stakeholders

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact [e-mail] for assistance.

We are proud that our workplace promotes continual learning and internal mobility. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles in the United Kingdom, Canada, USA, Austria, Czechia, Denmark, France, Greece, Italy, Netherlands, Romania, or Spain. It is anticipated that most qualified candidates will fall w