Senior Account Manager

1001 John Wiley & Sons, Inc.; Hoboken (NJ); On-site; USD 84,000 - 125,000; Full time

Job summary

Wiley is seeking a dynamic, results-driven Senior National Account Manager to lead Channel Sales efforts for major accounts including Barnes & Noble and Books-A-Million. You will drive sales, cultivate relationships with key stakeholders, and design impactful promotional initiatives tailored to each account.

The ideal candidate brings at least five years of national account sales experience, strong analytical and communication skills, and a proven ability to manage multiple priorities in a

Qualifications

• Minimum of 5 years of sales experience working with national accounts.
• Skilled at managing multiple stakeholders and fostering productive communication across teams.
• Highly organized, detail-oriented, and adept at multitasking in a fast-paced environment.
• Excellent written and verbal communication skills with sound judgment and interpersonal abilities.

Responsibilities

• Serve as the primary sales contact for Barnes & Noble, Books-A-Million, and other assigned key accounts.
• Present and sell frontlist, backlist, and seasonal promotional titles to each account.
• Forecast inventory needs and ensure timely stock availability with internal teams.
• Analyze sales data and market trends to identify opportunities and refine strategy.
• Lead title presentations and seasonal sales meetings addressing priorities and inquiries.
• Partner with marketing to create and execute account-specific campaigns.
• Maintain accurate sales estimates and order data in internal systems.
• Participate in go-to-market planning and sales conferences.
• Facilitate communication between accounts and publishing teams with market insights.
• Evaluate additional national accounts as opportunities arise.

Skills

National accounts sales

Stakeholder management

Analytical skills

Communication

Multitasking

MS Word/MS Excel/PowerPoint

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

Wiley is seeking a dynamic, results-driven Senior National Account Manager to join our Channel Sales team, selling Wiley's titles to Barnes & Noble, Books-A-Million, and other key accounts. This high-visibility role is responsible for driving sales across the account portfolio, building strong relationships with key stakeholders, and developing impactful sales and promotional initiatives tailored to each account. The ideal candidate combines strong sales acumen with excellent analytical and communication skills.

Job Responsibilities

• Serve as the primary sales contact for Barnes & Noble, Books-A-Million, and other assigned key accounts
• Present and sell frontlist, backlist, and seasonal promotional titles to each account
• Collaborate with internal departments to accurately forecast inventory needs and ensure timely stock availability
• Analyze sales data and market trends to identify opportunities for growth and refine account strategy
• Lead and organize title presentations and seasonal sales meetings, addressing key priorities and responding to account inquiries
• Partner with marketing and publicity teams to create and execute account-specific campaigns and initiatives
• Maintain accurate sales estimates and order data within internal systems
• Actively participate in go-to-market planning, including seasonal strategy meetings and sales conferences
• Serve as a liaison between assigned accounts and internal publishing teams, delivering market insights and facilitating effective communication
• Evaluate and recommend additional national accounts as portfolio opportunities arise

Required Qualifications

• Minimum of 5 years of sales experience working with national accounts
• Skilled at managing multiple stakeholders and fostering productive communication across teams
• Highly organized, detail-oriented, and adept at multitasking and prioritizing in a fast-paced environment
• Excellent written and verbal communication skills, sound judgment, and strong interpersonal abilities
• Flexible and administratively efficient, with the ability to adapt to evolving priorities
• Proficient in Microsoft Word, Excel, and PowerPoint
• Results-driven, with a proactive approach to achieving goals and taking ownership of responsibilities
• Demonstrated ability to produce timely, accurate work with strong follow-up and follow-through
• Embraces innovation and continuous improvement, challenging established processes where appropriate
• Proven ability to build collaborative, constructive relationships with internal and external stakeholders

We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere. We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact [e-mail] for assistance.

We are proud that our workplace promotes continual learning and internal mobility. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package.

The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles in the United Kingdom, Canada, USA, Austria, Czechia, Denmark, France, Greece, Italy, Netherlands, Romania, or Spain. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

Salary Range: 84,300.00 USD to 124,633.33 USD