Senior Account Manager

Getengagedmedia; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Get Engaged in Atlanta, GA is seeking a Senior Social Media Account Manager to oversee multiple client accounts and lead a team of account managers and associates. The role focuses on delivering strategic social campaigns that align with each client’s goals and brand voice.

You will develop platform strategies for Instagram, TikTok and X, review content before publication, monitor analytics, and collaborate with creative, brand management, and client teams to optimize results and growth.

Qualifications

• Proven experience in social media management with focus on Instagram, TikTok, and X.
• 1+ years of management experience.
• 3+ years of client-facing communication experience.
• Hands-on experience in content creation.
• Excellent organizational skills coordinating cross-department campaigns.
• Ability to analyze platform metrics to build tactical recommendations.
• Willingness to push Get Engaged and our clients to unique spaces.

Responsibilities

• Lead team of managers and associates and scale the team as needed.
• Communicate with clients on high-level requests and updates.
• Develop platform strategies tailored to each client’s needs.
• Review content before sharing with clients.
• Stay up-to-date on platform updates and new technologies.
• Oversee reporting using analytics and sentiment to optimize content.
• Assist in new business efforts, including kickoff calls and proposals.
• Contribute to innovative content and activations for brand growth.
• Identify opportunities and make strategic recommendations.

Skills

Social media management

Instagram

TikTok

X (Twitter)

Team leadership

Client communication

Job description

Get Engaged is a leading full-service marketing agency with a focus in social media and
influencer marketing. We are looking to hire a Senior Social Media Account Manager with 4-
5+ years of agency experience who will oversee multiple accounts and manage a team of
account managers and associates.

Responsibilities

• Lead team of managers/associates and scale team based on agency needs
• Communicate with clients on all high-level requests and updates
• Develop platform strategies specific to clients’ unique needs
• Review content before it’s shared with clients
• Stay up-to-date on platform updates and new technologies, and loop in creative, brand management, and client teams as necessary
• Oversee reporting efforts, utilizing analytics and conversation/sentiment to optimize content
• Assist in new business efforts (represent brand social team on kick-off calls, assist with custom proposals, manage client communication, etc.)
• Assist in development of innovative content and activations that contribute to brand growth and help to reach client and agency goals
• Identify new opportunities and make strategic recommendations in order to establish our clients as leaders in their industries

Preferred Qualifications:

• Proven experience in social media management with a particular focus on the following platforms:
• Instagram
• TikTok
• X
• 1+ years of management experience
• 3+ years of client-facing communication experience
• Hands-on experience in content creation efforts
• Exceptional organizational skills; this role will require the ability to oversee and coordinate efforts between various departments in order to execute campaign asks
• Experience pulling and analyzing social media platform metrics in order to build tactical recommendations
• Desire to push Get Engaged and our clients to unique, and at times uncomfortable, new whitespaces