Senior Account Manager

Abbott; Aberdeen (SD); Remote; USD 75,000 - 151,000; Full time

Job summary

A global healthcare leader is seeking a Senior Account Manager to join their Clinical Laboratory Solutions Sales team. This remote position focuses on building and maintaining relationships with clients to drive revenue growth. Candidates should have a bachelor's degree and at least 5 years of experience in sales, preferably in the medical field. Strong communication skills and CRM experience are essential.

Benefits

Career development opportunities

Free medical coverage

Excellent retirement savings plan

Tuition reimbursement

Qualifications

• 5+ years of related Account Executive or Sales Management experience.
• 3+ years in medical devices, diagnostics, or laboratory services.
• Willingness to travel up to 75%.

Responsibilities

• Develop new customers through cold calling and account management.
• Ensure customer satisfaction and manage expectations.
• Present contracts and interface with sales administration.

Skills

Salesforce or other CRM experience

Excellent presentation, oral and written communication skills

Self-starter able to grasp knowledge through mentorship

Experience growing new business through existing accounts

Education

Bachelor’s Degree in Business or Scientific field

Tools

MS Office applications

Job description

Overview

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Senior Account Manager

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This role will be a remote role. We currently have an opportunity for a Senior Account Manager within our Toxicology Business Unit. In this role you will be part of the Clinical Laboratory Solutions Sales team that is responsible for growing the top line revenue by developing and maintaining relationships with new and existing customers while ensuring customer needs and company objectives are effectively met. The Senior Account Manager should have a strong understanding of the unique drug screening requirements of the diverse laboratory customers, with a focus on physician office laboratories, independent laboratories, treatment centers and other clinical laboratories to guide and counsel customers on the use of company products and services. Preferred base locations are East Coast (WA, OR, ID, MT, WY, ND, SD, NE, NV, UT), but open to other areas.

As an important member of the Clinical Laboratory Solutions Sales team, your primary job responsibility is to acquire new customers and retain current customers to achieve company revenue growth and gross margin objectives.

What You’ll Focus On:

• Drive the development of potential customers from cold calling, initial contact, closing business, contract negotiation/execution and on-going account management.
• Manage relationships with assigned accounts as the primary contact.
• Ensure customer satisfaction. Manage expectations and deliverables between customers, applications, and technical consulting staff.
• Coordinate and execute a plan for the increased use of the company’s line of products in the market by performing sales analysis and customer business reviews.
• Present contracts for reagents, capital equipment and service. Interface with Sales Administration to ensure accurate and timely responses.
• Effective utilization of Salesforce. Com, and PowerBI for the documentation of sales activities and recording of opportunity, risks and other territory reporting requirements.
• Represent the company at professional meetings, trade shows, conferences, exhibits and promotional events as outlined by management.
• Develop sales plans to increase revenue from new and assigned accounts to achieve revenue growth and gross margin objectives.
• Follow pricing guidelines to gain profitable business.
• Carry out duties in compliance with established business policies.
• Demonstrate commitment to following company policies to include, Office of Ethics and Compliance Quality, Regulatory and others.
• Responsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company’s policies and practices.
• Perform other duties & projects as assigned.

Required Qualifications

• Bachelor’s Degree (preferably in Business or Scientific field) or equivalent combination of education and experience.
• 5+ years of related Account Executive or Sales Management experience.
• 3+ years of related Account Executive or Sales Management experience in medical devices, diagnostics, or laboratory services.
• Salesforce or other CRM experience.
• Willingness to travel up to 75%.
• Experience growing new business through existing accounts and acquiring new accounts.
• Needs to be a self-starter able to grasp knowledge through mentorship and shadowing.
• Must be able to work independently, manage multiple tasks efficiently and manage difficult situations in professional manner.
• Excellent presentation, oral and written communication skills, computer skills with MS Office applications, including Power Point and Excel.

Preferred Qualifications

• Additional training in laboratory services, laboratory product sales, and the diagnostic industry.
• Knowledge of the substance abuse or toxicology market.
• Proven history of successfully managing clients and/or accounts on long term basis.
• Demonstrated ability to recognize and capitalize on opportunities within existing customers.
• Excellent written and verbal communication skills.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: Abbott benefits

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

The base pay for this position is $75,300.00 – $150,700.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY: Sales Force DIVISION: TOX ARDx Toxicology LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 75 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday), Work requiring repeated bending, stooping, squatting or kneeling. Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law links are available on the company site.