Senior Account Executive, SevenRooms powered by DoorDash

DoorDash USA; United States; Hybrid; USD 80,000 - 120,000; Full time

Job summary

A leading technology and logistics company is seeking a Senior Account Executive to develop relationships with restaurants and hospitality groups. This role involves leading the sales process, providing insights to executives, and utilizing data to enhance sales strategies. Ideal candidates need at least 3 years of sales experience, preferably in SaaS, and excellent communication and negotiation skills. This position offers a mix of field and remote work, with opportunities to engage with diverse clients.

Benefits

Premium healthcare

Wellness benefits

Paid parental leave

Qualifications

• 3+ years of sales experience, primarily in SaaS technology.
• 1+ years of SMB and/or B2B sales experience.
• Experience in an outside sales environment.

Responsibilities

• Lead the end-to-end sales process from discovery to negotiation.
• Serve as a trusted advisor to hospitality executives.
• Collaborate with cross-functional teams to engage target customers.

Skills

Sales experience

Relationship building

Communication skills

Data skills

Negotiation skills

Education

Bachelor's degree

Tools

Salesforce

Excel

Google Sheets

Job description

Senior Account Executive, SevenRooms powered by DoorDash

Washington D.C.; Philadelphia, PA; Atlanta, GA; Charleston, NC; Boston, MA

About the Team

The SMB Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Stationed locally, this team creates deep partnerships with local and regional merchants in any given geography. The Commerce Platform team is on a mission to redefine and reshape the hospitality industry for restaurant operators both on and off the DoorDash delivery marketplace. We are disrupting the current landscape by opening the door for hospitality operators to a new frontier of streamlined operations, customer insights and relationship management across all channels - from walk-in to at home delivery.

About the Role

As a Senior Account Executive - In Store, SevenRooms – you\'ll work directly with restaurants and hospitality groups, both on and off DoorDash’s delivery marketplace, to support the launch of our new In Store business and to bring the best local and regional merchants onto DoorDash\'s In Store platform. The Senior Account Executive (Sr. AE) will work closely with our merchants to develop and maintain strong relationships and work cross functionally to identify gaps in their current in-store operations and marketing technology through in depth discovery, then craft recommendations using the appropriate DoorDash Platform solution: including reservation, waitlist and table management, customer data platform, marketing automation, and more. This role supports hospitality operators to excel, be inspired, and deliver magical experiences for both in store and off premise guests. You will add new restaurants to our In Store and Commerce Platform product suite and work with a cross functional DoorDash team to guarantee a smooth transition as they come on board and realize the value of the products we provide. DoorDash Sr. AEs are trusted advisors and expert relationship-builders, approaching every conversation with potential partners in a consultative manner to identify their existing business challenges and think creatively to present the perfect solution.

You will report to the Sales Manager for In Store as part of our Commerce Platform organization. This role is expected to be flexible with some time in-office (1-2 days/week), but most time in the field (up to 40%), and some time working from home.

You're excited about this opportunity because you will…

• Lead the end-to-end sales process from discovery to contract negotiation, identifying customer needs and applying independent judgment to value selling, product solutions and complex pipeline management
• Excite both non-Doordash and our existing marketplace restaurants on the potential to drive in store revenue through customer engagement
• Serve as a trusted advisor to hospitality executives (including C-suite, VPs, Chefs and business owners) by providing insights, benchmarking, and guidance and customizing the information to fit their use case
• Speak to the overall suite of products that DoorDash offers and be able to sell upgrades, upsells, and cross-sells of DoorDash products
• Use internal data and enablement to customize a narrative that showcases forecasted revenue growth and streamlined operations through customized monthly packages to improve sales, growth, and brand perception
• Collaborate with our various cross functional sales teams to engage with target customers and negotiate and re-negotiate sales terms
• Be willing and able to travel across your region (up to 40%), while we offer flexible hours and options to work from home

We\'re excited about you because…

• You have 3+ years of sales experience with a majority in SaaS technology or other related field
• You\'ll have 1+ years of SMB and/or B2B sales experience
• You have worked in an outside sales environment, leading an end-to-end sales cycle
• You operate well with a high level of autonomy in prospecting, prioritizing opportunities, setting engagement strategy, and supporting commercial negotiations.
• You have a natural curiosity about people, can build and maintain relationships and drive complex negotiations.
• You have strong verbal and written communication skills and are well organized
• You have knowledge of Excel, Sheets and Salesforce and related data skills to create sales presentations
• You have experience in the restaurant, hotel or related full service hospitality industry

We are committed to diversity and inclusion in our workforce and do not discriminate on the basis of race, color, ancestry, national origin, religion, age, gender, marital status, sexual orientation, gender identity or expression, disability status, or veteran status. We encourage applicants from all backgrounds to apply.

About DoorDash

At DoorDash, our mission is to empower local economies. We are a technology and logistics company that started with door-to-door delivery and are evolving to be the go-to platform for a wide range of goods and services. DoorDash is growing rapidly and offers opportunities to contribute to a fast-paced, innovative environment. We provide comprehensive benefits and perks including premium healthcare, wellness benefits, paid parental leave, and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Pursuant to applicable equal employment opportunity laws, we do not discriminate. If you need accommodations, please inform your recruiting contact upon initial connection.