Senior Account Executive

Nice; Germany (OH); Hybrid; USD 91,501 - 137,252; Full time

Job summary

Nice is seeking an experienced Enterprise Account Executive to join the DACH Sales team. You'll collaborate with potential customers to define their needs and how Cognigy can assist them. Responsibilities include acquiring new enterprise companies, maintaining a sales pipeline, and running full sales cycles.

Candidates should possess a proven track record in SaaS sales, fluent communication skills in German and English, and strong consultative approaches. This role offers a chance to work in a dynamic, tech-driven environment.

Qualifications

• Proven track record in Enterprise SaaS sales.
• Experience in Contact Center or Conversational AI environment.
• Ability to navigate multi-level sales cycles.

Responsibilities

• Acquire new enterprise customers in the DACH region.
• Build and maintain an effective sales pipeline.
• Run full sales cycles from planning to closing.

Skills

SaaS sales experience

Fluent in German

Fluent in English

Consultative sales approach

Pipeline management

Negotiation skills

Tools

CRM software

Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, What's the role all about?

We're looking for an experienced Enterprise Account Executive to join our expanding DACH Sales team and help us revolutionize the industry. In this role, you'll collaborate with potential customers to learn about their needs and objectives, and determine how Cognigy can assist them.

How will you make an impact?

• Acquiring new enterprise companies from all industries within the DACH region
• Building and maintaining an effective pipeline by self‑directed prospecting, as well as working with internal, Business Development Representative resources
• Developing, maintaining and reviewing territory plans that outline how you will meet business goals
• Running full sales cycles from account planning & targeted prospecting through discovery/qualification, contract negotiation & close
• Taking a consultative, value‑centric approach with senior executives to map value, develop effective business cases, build ROI models and drive Digital Transformation conversations
• Coordinating responses to RFPs/RFIs
• Taking a collaborative approach to working closely with various team members including BDRs, Presales support, Marketing, Product, Finance and Leadership
• Representing Cognigy at trade fairs or events that are customary in the industry
• Preparing, presenting and conducting demos, presentations and customer meetings
• Using CRM effectively and consistently to track sales cycles/engagement

Have you got what it takes?

• You are an experienced Enterprise Sales Executive with a proven track record of success in selling SaaS within the wider Contact Center or Conversational AI environment
• You have a hunter mentality and are passionate about winning and being part of an exciting company in a hyper‑growth phase
• You are confident navigating sales cycles with all management levels (particularly SVP/C‑Level)
• Organization and prioritizing are at the heart of everything you do and you are disciplined and function well in a remote environment
• What is a salesperson without professional communication skills, and a customer‑centric, personable demeanor?
• You can balance driving a sales cycle independently while leveraging internal resources
• You are comfortable leveraging a partner channel to support the sales process
• Fluent in German and English

What’s in it for you?

Join an ever‑growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast‑paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

About Cognigy

NiCE Cognigy delivers AI that works—fast, human, and enterprise‑ready. As the leading AI‑first CX platform built for real‑world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.

Requisition ID: 9767

Reporting into: Director, Sales EU

Job type: Individual contributor.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.