Senior Account Executive

New Relic, Inc.; Dublin (CA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

New Relic, Inc. in California is seeking an energetic account executive to drive new business with a focus on acquiring new logos and expanding relationships across target accounts.

You will partner with sales support resources to align offerings with customer needs and beat the competition. You will close multi-year SaaS subscriptions, forecast accurately, and maintain a healthy pipeline in Salesforce while engaging at C-level executives to champion New Relic’s platform across their technology

Qualifications

• Extensive quota-carrying software/tech sales experience.
• Proven track record of closing multi-year SaaS deals.
• Ability to align solutions with customer strategies.

Responsibilities

• Own territory and acquire new accounts.
• Expand top of funnel with proactive prospecting and executive sponsorships.
• Drive sales execution to close multi-year subscription deals.
• Sell with a customer-focused approach across the account's business and tech stack.
• Demonstrate proficiency across New Relic product lines.

Skills

Quota carrying sales

New logo acquisition

Relationship building

Forecasting & pipeline

Sales cycle management

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Your opportunity

Responsible for selling to all stakeholders within new accounts and crafting strategies to win new logos. Collaborate with all New Relic sales support resources (e.g., executives, demand generation, solution consulting) to support prospect interests. Understand how to position New Relic to beat the competition.

What you'll do:

• Driving Account Acquisition – Own territory and cultivate relationships with all pertinent stakeholders within target accounts to maximize sales into new accounts with the objective of being part of the customers’ long-term business solution. Identify customer needs and then configuring an appropriate offering from our portfolio to meet those needs.
• Expanding Top of Funnel – Complement centralized marketing campaigns with own prospecting, develop relationships and alignment at multiple levels – C level executive sponsors, influencers, and day-to-day users. Establish positive relationships that drive interest.
• Driving Sales Execution – Use New Relic’s sales process to close large-scale, multi-year subscription-based deals. Prepare accurate forecasts, building a pipeline to cover bookings target, documenting activities in Salesforce, and performing other tasks necessary to drive revenue and communicate activities to sales management.
• Selling with Customer Focus – Diagnose each account’s business plan and existing technology stack. Review public information (e.g., new FDA approvals executive appointments, press releases) for the company and its competitors to remain updated on potential demand triggers.
• Demonstrating New Relic Product Proficiency – Be proficient with a working knowledge across New Relic’s product lines.

This role requires:

• Extensive experience in a quota-carrying sales experience as an account owner at a software/technology company with a focus on new business acquisition
• Track record of tenacity and driving results with a sense of urgency
• Track record of closing multi-year and subscription-based SaaS deals
• Proven ability to cultivate relationships based on advising on quality or manufacturing insights, best practices and strategy
• Excellent leadership and strong ability of working with and indirectly managing sales support colleagues
• Viewed as an expert in domain by accounts
• Bachelor’s degree or equivalent work experience

Please note that visa sponsorship is not available for this position

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [e-mail].

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy