Senior Account Administrator

Weill Cornell Medicine; New York (NY); On-site; USD 84,594,000 - 92,291,000; Full time

Job summary

Weill Cornell Medicine on the Upper East Side seeks a Senior Account Administrator to manage billing and accounts receivable activities, maximizing insurance reimbursement while complying with billing policies.

Under direct supervision, you will perform charge entry and payment posting, verify insurance eligibility, collect fees, maintain patient registration, and support front-end revenue cycle processes. A High School Diploma and roughly four years of medical billing experience are expected.

Qualifications

• Bachelor's degree is preferred.
• Approximately 4 years of medical billing experience.

Responsibilities

• Charge entry and payment posting; resolve denied claims and resubmissions.
• Review/update patient demographics and insurance information.
• Verify insurance eligibility and obtain pre-authorization when required.
• Attend workshops to stay updated on billing standards and share with staff.
• Manage front-end revenue cycle tasks including check-in, payments, and patient balance discussions.
• Ensure complete patient registration and that documents are scanned into EMR.
• Schedule follow-up appointments at check-out.
• Assist with referrals and billing concerns; escalate complex issues.
• Train new staff on systems and processes.

Skills

Medical billing experience

eMR system experience

Medical terminology

Reimbursement regulations

Education

Bachelor's degree preferred

High School Diploma

Job description

As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices

Title: Senior Account Administrator

Location: Upper East Side

Org Unit: Billing Support 1

Weekly Hours: 35.00

Exemption Status: Non-Exempt

Salary Range: $33.74 - $36.81

Position Summary

Under direct supervision, performs billing and account receivable activities to maximize insurance reimbursement and promote faster payments while ensuring compliance with departmental and Physician Organization (PO) billing policies and procedures.

Job Responsibilities

• Performs charge entry and/or payment posting within the practice management billing system as needed. Tracks and resolves issues on denied claims. Resubmits or appeals claims as required. Escalates more complex claim issues when necessary.
• Obtains, reviews and updates patient demographic and insurance information within the practice management billing system.
• Verifies patient insurance eligibility and obtains necessary pre-authorization numbers, if required, prior to appointment date. Facilitates the communication and collection of any fees due from patient.
• Attends workshops, seminars and/or conferences to keep abreast of standards and best practices within the field. Disseminates information to colleagues and/or staff as appropriate.
• Responsible for front-end revenue cycle processes, which may include but is not limited to, the check-in/check-out of patients and collection/reconciliation of time-of-service payments, as applicable. May also discuss patient's payment responsibility.
• Ensures complete patient registration and that pertinent documentation is scanned into the patient's electronic medical record.
• Schedules follow-up patient appointments at the time of check-out.
• Assists with appointment referrals and billing concerns. Escalates complex issues.
• Trains and assists new staff with systems and departmental processes.

Education

• High School Diploma

Experience

• Bachelor's degree is preferred.
• Approximately 4 years of medical billing experience

Knowledge, Skills And Abilities

• Prior experience working with an eMR system.
• Demonstrated knowledge of medical terminology.
• Working knowledge of federal and state reimbursement regulations.
• Knowledge of third party insurance billing policies and procedures.

Licenses and Certifications

Working Conditions/Physical Demands

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