Senior Academic Services Manager

Purdue University; West Lafayette (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

Purdue University in West Lafayette, IN invites applications for a Senior Academic Services Manager in the College of Science, Computer Science. You will lead academic and graduate program operations to enhance student success and departmental excellence.

You will supervise staff, manage course scheduling, GTA staffing, admissions and progress monitoring, while ensuring compliance with university policies. This is a strategic, impact-driven leadership role within a large, renowned CS program.

Qualifications

• Experience leading teams of academic or student-facing services.
• Strong organizational and operational planning skills.
• Ability to manage complex processes, priorities, and deadlines.

Responsibilities

• Supervise academic and graduate services staff.
• Oversee academic offerings: course scheduling, enrollment access, GTA staffing, compliance with policies.
• Lead graduate program administration: admissions, progress monitoring, degree completion, policy adherence.
• Collaborate with faculty and partners to improve processes and student experience.

Skills

Team leadership

Operations management

Policy interpretation

Communication

Education

BS degree in STEM

Master's degree preferred

Tools

MS Office

Database systems

Job description

Job Title: Senior Academic Services Manager

City: West Lafayette

Job Description:

Job Summary

College of Science | Computer Science

The Department of Computer Science in Purdue University's College of Science is seeking a collaborative and strategic Senior Academic Services Manager to lead academic and graduate program operations that support student success and departmental excellence.

In this leadership role, you will supervise academic and graduate services staff, establish priorities, set performance expectations, and ensure the delivery of high-quality student and program support. You will oversee the strategic coordination of Computer Science academic offerings, including course scheduling, enrollment access, GTA staffing, and compliance with university policies and regulations. You will also lead the administration of the department's graduate program, guiding admissions processes, monitoring student progress toward degree completion, and ensuring adherence to policies established by the Office of Graduate Students and Postdoctoral Scholars. Working closely with faculty, students, and university partners, you will help shape efficient processes and a positive academic experience for one of Purdue's largest and most dynamic academic programs. This position offers an opportunity to make a meaningful impact through leadership, collaboration, and continuous improvement while supporting the growth and success of students, faculty, and staff within a nationally recognized Computer Science program.

What You'll Bring

• Experience leading teams and managing academic or student-facing services
• Strong organizational and operational planning skills
• Ability to manage complex processes, priorities, and deadlines
• Experience interpreting and applying policies, regulations, and academic procedures
• Excellent communication and relationship-building skills

Join a department at the forefront of computing education and research while helping deliver exceptional academic and graduate services that support the next generation of innovators.

What We’re Looking For

Education and Experience Required:

• BS degree in STEM field
• Five (5) years of academic or related administration experience, with preference for background in a graduate program

Preferred:

• Master’s degree
• Experience managing teams

Skills Required:

• Must have excellent organizational and communication skills
• Ability to deal tactfully and diplomatically with people of diverse cultures and languages
• High degree of computer literacy, including MS Office products and database systems

Additional Information:

• Purdue University will not sponsor employment authorization for this position
• A background check will be required for employment in this position
• FLSA: Exempt (Not Eligible for Overtime)
• Retirement Eligibility: Immediate Defined Contribution by the university
• Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days - Summary of Benefits for Tenured, Tenure Track, Clinical/Professional Faculty, Executive, Management levels 3-6 and Professional levels 4-6 - Human Resources - Purdue University

Career Stream

Management 3

• Pay Band S070
• Job Code #20002821

Career path maker: https://www.purdue.edu/hr/careerpathmaker/

Who We Are

Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.

Equal Opportunity Employer

Purdue University is an EOE employer.