Senior Academic Advisor – International Student Services

City University of New York; New York (NY); On-site; USD 57,000 - 80,000; Full time

Job summary

LaGuardia Community College seeks an Academic Senior Advisor for International Student Services to provide comprehensive counseling and holistic support to F-1 students, guiding them through degree planning, major selection, and transfer pathways. You will monitor progress using DegreeWorks, CUNYfirst, and EAB Navigate, and coordinate with tutoring, career services, and wellness programs.

The role requires a bachelors degree and four years of related experience, plus a masters degree is

Qualifications

• Bachelors degree and four years' related experience required.
• One year directly related to providing college-level advising.
• Masters degree in an appropriate discipline (e.g., education, counseling, social and behavioral sciences).
• Understanding of the needs and challenges facing international students from diverse backgrounds.
• Experience advising students in special programs and/or with a cohort model.
• Experience developing student- and learning-centered programming to support student success.
• Familiarity with student development theory and academic advising principles.
• Demonstrated ability to work independently and collaboratively, within the department and with faculty and other administrators.
• Strong organizational, project management, communication (written and oral), and facilitation skills.
• Strong data management and computer skills, particularly Microsoft Office Suite, and an aptitude to learn new systems as needed.
• Experience using CUNYfirst (PeopleSoft), a plus.
• Willingness to work evenings and weekends as needed.

Responsibilities

• Provide comprehensive academic advising and holistic support to F-1 international students to promote academic success, retention, persistence, and timely degree completion.
• Advise students on academic requirements, degree planning, major selection, transfer pathways, career exploration, and the relationship between academic and professional goals.
• Interpret and communicate institutional policies, academic regulations, immigration-related requirements, and college procedures affecting international students.
• Monitor student progress using DegreeWorks, CUNYfirst, EAB Navigate, and other student success technologies to proactively identify and assist students experiencing academic or personal challenges.
• Develop individualized success plans and make referrals to campus resources, including tutoring, accessibility, career services, and wellness programs, among others.
• Assist with orientations, workshops, outreach campaigns, and educational programming focused on student success, academic planning, and F-1 compliance.
• Collaborate with faculty, academic departments, Enrollment Management, Student Affairs, and other campus partners to ensure coordinated support for international students.
• Serve on college committees, task forces, and advising initiatives; contribute to the development and implementation of advising policies, procedures, and best practices.
• Train, mentor, and supervise peer advisors, student employees, and/or college assistants assigned to the department.
• Provide guidance and tailored support while engaging a cohort of newly admitted students throughout their onboarding process and completion of required tasks.

Skills

Communication skills

Data management

Microsoft Office

Interpersonal skills

Education

Bachelors degree

Masters degree

Tools

DegreeWorks

CUNYfirst (PeopleSoft)

EAB Navigate

Job description

LaGuardia Community College seeks an Academic Senior Advisor for International Student Services to provide comprehensive counseling and holistic support to F-1 students, guiding them through degree planning, major selection, and transfer pathways. You will monitor progress using DegreeWorks, CUNYfirst, and EAB Navigate, and coordinate with tutoring, career services, and wellness programs.

The role requires a bachelors degree and four years of related experience, plus a masters degree is