Senior 911 Dispatch Supervisor

Mississippi State University; Starkville (MS); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Mississippi State University Police Department seeks a Communications Supervisor to oversee the campus communications center, supervise officers, coordinate operations, and act as field training officer. The role ensures professional handling of messages, alarms, and radio systems in a high-demand public safety environment.

Responsibilities include supervising daily operations, training staff, liaising with agencies, and coordinating incident responses with leadership.

Qualifications

• High school diploma or equivalent.
• Two (2) years' experience in related field.
• Active 911 Telecommunicator/dispatch certification.
• Valid driver's license upon employment.

Responsibilities

• Supervises daily operations of the communications center.
• Trains and evaluates communications personnel.
• Liaison for internal and external agencies.
• Serves as technical assistance coordinator for the department.
• Manages two-way radios and related systems.
• Monitors alarms, cameras, and CAD/ARMS applications.
• Responds to emergencies with decisive prioritization.
• Acts as field training officer for MSU Police Dept. personnel.
• Maintains awareness of officers' status.
• Develops trainings and certifications for communications personnel.
• Coordinates responses with supervisors and lieutenant.

Skills

Supervision

Team training

Communication

Policy compliance

Emergency response

Radio operations

CAD/ARMS

NCIC access

Education

High School Diploma

Tools

CAD/ARMS

Police radios

TDD devices

Job description

Mississippi State University Police Department seeks a Communications Supervisor to oversee the campus communications center, supervise officers, coordinate operations, and act as field training officer. The role ensures professional handling of messages, alarms, and radio systems in a high-demand public safety environment.

Responsibilities include supervising daily operations, training staff, liaising with agencies, and coordinating incident responses with leadership.