Sendout Coordinator

PathGroup; Overland Park (KS); On-site; USD 38,000 - 52,000; Full time

Job summary

PathGroup is seeking a Send Out Coordinator in Overland Park, KS to prepare laboratory specimens for referral laboratories and manage outbound orders. You will generate paperwork, maintain test logs, and ensure accurate transfer of orders from LIS to ancillary systems.

The role requires 1–2 years of related experience, strong communication and computer skills, and the ability to multitask in a regulated laboratory setting.

Qualifications

• One to two years of prior job-related experience is preferred.
• Exceptional customer / client service skills.
• Excellent communication and computer skills.
• Strong multitasking and organizational skills with attention to detail.
• Ability to prioritize a wide range of requests.
• Ability to work independently with minimal supervision.

Responsibilities

• Specimen preparation and shipment to referral laboratory including generating all paperwork for the appropriate laboratories and tests that are ordered.
• Maintain logs for send out tests and follow up on test results.
• Appropriately transfer orders from LIS system to other systems.
• Navigate multiple referral laboratory internet ordering sites to place patient orders.
• Provides notification of test result information to appropriate medical personnel.
• Interpret physician orders, obtain clarification from physicians or nurses when necessary.
• Collaborate with all departments to ensure add on orders from providers are handled correctly and completely.
• Contributes to a positive work climate and to the team effort of the department and company.
• Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals.
• Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
• Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

Skills

Customer service

Communication skills

Computer skills

Multitasking

Attention to detail

Prioritization

Independence

Education

High School Diploma / GED

Tools

LIS system

Order processing

Job description

The Send Out Coordinator prepares laboratory specimens for further laboratory analysis and testing by referral laboratories.

JOB RESPONSIBILITIES

ESSENTIAL FUNCTIONS:

• Specimen preparation and shipment to referral laboratory including generating all paperwork for the appropriate laboratories and tests that are ordered.
• Maintain logs for send out tests and follow up on test results.
• Appropriately transfer orders from LIS system to other systems.
• Navigate multiple referral laboratory internet ordering sites to place patient orders.
• Provides notification of test result information to appropriate medical personnel.
• Interpret physician orders, obtain clarification from physicians or nurses when necessary.
• Collaborate with all departments to ensure add on orders from providers are handled correctly and completely.
• Contributes to a positive work climate and to the team effort of the department and company.
• Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals.
• Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
• Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

NON-ESSENTIAL FUNCTIONS:

• Works with other departments within PathGroup and subsidiaries.
• Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
• Other duties as assigned.

Requirements

EDUCATION & LICENSURE:

• High School Diploma, GED, or equivalent combination of education and experience preferred.

REQUIREMENTS:

• One to two years of prior job-related experience is preferred.
• Exceptional customer / client service skills
• Excellent communication and computer skills
• Strong multitasking and organizational skills with attention to detail
• Ability to prioritize a wide range of requests
• Ability to work independently with minimal supervision

Work Location Type

On-Site

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