The Event Captain at Sendero Ranch is a role within the Food and Beverage Team that serves as the on‑site main point of contact for daily event operations. While monitoring event timing and providing regular updates to F&B colleagues, the Event Captain is primarily responsible for coordinating room setups, managing breaks, and providing support to Operations Specialists to ensure that events run smoothly.
Job Title: Event Captain
Location: LFG at Sendero Ranch - Beckwourth, CA 96129
Salary: $29.00 - $30.00 hourly
Work Type: Full‑time, fully on‑site, Monday through Friday, 6:00a.m. – 11:00p.m.
Responsibilities
- Collaborate closely with Operations Specialists and the Leadership Program team (stakeholders) to ensure the successful execution of events and to provide the highest level of customer service to all guests.
- Stay apprised of agenda changes to ensure stakeholder satisfaction.
- Remain in close proximity to seminar participants to enable efficient and timely assistance.
- Act as liaison between stakeholders and vendor partners.
- Monitor and respond to text groups and WhatsApp chats with prompt and professional verbal and text communications.
- Relay and follow through on stakeholder communications.
- Reset all event spaces before, during and after seminars, ensuring rooms are set and ready for participants’ use, and conduct ongoing inspections prior to and throughout the event.
- Execute seminar setup and closing procedures, attend to seminar & offsite group breaks, and communicate in the Sendero Servers WhatsApp chat to keep the FOH team informed.
- Maintain organization of seminar, apothecary, mercantile, and office supplies; update inventory spreadsheets as needed; communicate to Operations staff any supplies that need to be ordered.
- Work collaboratively with other Ranch teams: inspect cleanliness of event spaces with Housekeeping, inspect cabins as needed, ensure bathrooms are well stocked and ready for use, follow up on maintenance requests with Maintenance, communicate any relevant information and developing situations with Security & Medical, and partner with F&B colleagues to ensure seamless delivery of meals.
- Help to coordinate and prepare for activities per the event agenda; listen to or attend the weekly Event Review Meeting when feasible.
Qualifications
- Excellent communication and leadership skills; ability to collaborate effectively with cross‑functional teams.
- Self‑disciplined; can take the lead and ensure completion of tasks.
- Flexibility to work day or evening shifts as needed.
- Ability to lift 45lbs, move furniture, and work in an indoor/outdoor environment.
- Ability to drive company vehicles when necessary.
- Willingingly receive and give feedback; open about what’s working and what needs to improve; admit mistakes openly and share learnings widely.
- Excellent organizational and multitasking abilities, with attention to detail and commitment to delivering flawless service for an exceptional guest experience.
- Willingness to pivot as the needs of the event change.