SEM Specialist

Egreenservices; Franklin (TN); Hybrid; USD 80,000 - 106,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Mentorship

Job summary

NAI Global in Franklin, TN is seeking an SEM Specialist to own incident resolution and cross-functional collaboration. The role emphasizes identifying root causes, writing runbooks, and driving work-life balance while maintaining high-quality outcomes.

Expect a competitive salary of $80,000–$106,000, plus full medical, dental and vision benefits, generous PTO, and day-one mentorship. The hybrid seat is open now, for resumes from qualified candidates.

Qualifications

• Experience coordinating across teams to deliver results.
• Ability to present ideas to leadership and stakeholders.
• Strong problem-solving and root-cause analysis skills.

Responsibilities

• Respond to internal and external requests in a timely, professional manner
• Push back, respectfully, when a Work-Life Balance shortcut will cost us later
• Run point on general incidents until they’re truly resolved
• Write the Cross-Functional Collaboration runbook the next hire wishes they had
• Chase down the root cause instead of slapping on a patch
• Close the loop on every Franklin request you touch

Skills

Cross-Functional Collaboration

Work-Life Balance

Stakeholder Presentations

Troubleshooting

Hybrid Work Familiarity

Job description

Few general roles let you touch Goal Setting this directly, but the SEM Specialist job at NAI Global in Franklin is one of them. Everything here scales with you — $80,000 - $106,000 at 5 years, general ownership soon after, and a NAI Global ladder above.

Key Responsibilities

• Respond to internal and external requests in a timely, professional manner
• Push back, respectfully, when a Work-Life Balance shortcut will cost us later
• Run point on general incidents until they’re truly resolved
• Write the Cross-Functional Collaboration runbook the next hire wishes they had
• Chase down the root cause instead of slapping on a patch
• Close the loop on every Franklin request you touch

What You’ll Bring

• Hands-on proficiency with Cross-Functional Collaboration, ideally paired with Work-Life Balance
• The grit to debug at 4pm on a Friday without complaint
• Working familiarity with hybrid schedules and team norms at NAI Global
• Comfortable presenting ideas to stakeholders at every level
• Demonstrated comfort presenting to mid-level leadership

NAI Global exists for one stubborn reason: the general tools everyone settled for were never good enough, so we rebuilt them from Franklin, TN. Around NAI Global, the loudest voice never automatically wins the general argument.

Expect $80,000 - $106,000 plus full medical, dental, and vision benefits, generous paid time off, and real mentorship from day one.

The hybrid seat is open right now, refreshed and ready for resumes.

Whether Interpersonal Skills or Cross-Functional Collaboration is your strong suit, this SEM Specialist seat has room for both.