Selling Assistant, Personal Shopping

Bergdorf Goodman; New York (NY); On-site; Full time

Job summary

Bergdorf Goodman is seeking a Selling Assistant in the renowned Personal Shopping department. This entry-level position involves supporting Personal Shoppers in delivering exceptional service and creating personalized shopping experiences for clients, requiring a passion for luxury retail and excellent organization skills.

Benefits

Medical, Dental, and Vision Benefits

Disability Coverage

Paid Time Off (PTO)

401(k) Retirement Savings Plan

Financial Wellness Programs

30% NMG Associate Discount

Personal and Professional Development Opportunities

Paid Parental & Family Leave

Adoption Assistance

Qualifications

• 1+ years experience in retail or service, luxury preferred.
• Ability to thrive in a fast-paced environment.
• Professional, polished demeanor with a client-first attitude.

Responsibilities

• Support Personal Shoppers in client appointments.
• Maintain and update client profiles for long-term engagement.
• Process transactions accurately at the POS.

Skills

Organization

Time-management

Luxury-level service

Fashion enthusiasm

Tools

Microsoft Suite

Job description

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This range is provided by Bergdorf Goodman. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $23.00/hr

Direct message the job poster from Bergdorf Goodman

Bergdorf Goodman, a New York landmark since 1901, is the epitome of style, service, and modern luxury. With a rich history of showcasing both leading and emerging designers, our iconic 5th Avenue store is a premier destination for discerning customers worldwide.

Position Overview

We are looking for a Selling Assistant who thrives in fast-paced environments, collaborates enthusiastically, is eager to learn about luxury retail, and can manage multiple tasks to support the team in the Personal Shopping department.

In this pivotal role, you will collaborate with Personal Shoppers to help create seamless, personalized shopping experiences for our most discerning clients. You’ll be instrumental in both behind-the-scenes operations and front-facing interactions that uphold the highest standards of luxury retail. This is an excellent opportunity for someone with a passion for fashion and luxury service who is eager to learn, grow, and thrive in an elite retail environment.

Key Responsibilities

• Support Personal Shoppers in preparing for and executing client appointments
• Coordinate scheduling, logistics, and communication for client visits
• Maintain and update client profiles and preferences to drive long-term engagement
• Process transactions accurately at the POS and assist with returns and exchanges
• Track client orders and manage post-appointment follow-ups (e.g., alterations, thank-you notes)
• Assist with digital selling efforts and contribute to the team’s social media and online presence
• Organize and execute exclusive gifting moments and in-store experiences for VIP clientele
• Maintain organization of selling suites, including cleanliness and coordination with facilities
• Ensure all merchandise is returned to appropriate stock areas post-appointment
• Stay knowledgeable on product collections, industry trends, and POS/clienteling technology

Qualifications

• 1+ years of experience in retail or service; luxury retail experience preferred
• Passion for fashion and enthusiasm for providing luxury-level service
• Desire to learn, grow, and advance within the retail industry
• Excellent organization and time-management skills
• Professional, polished demeanor with a client-first attitude
• Ability to thrive in a fast-paced, detail-oriented environment
• Proficiency with Microsoft Suite (Outlook, Excel, Teams, etc.)
• Flexible availability, including weekends, evenings, and holidays
• Medical, Dental, and Vision Benefits
• Disability Coverage
• Paid Parental & Family Leave, and Adoption Assistance
• Paid Time Off (PTO)
• 401(k) Retirement Savings Plan & Life Insurance
• Financial Wellness Programs
• 30% NMG Associate Discount
• Personal and Professional Development Opportunities

Equal Opportunity Statement

Bergdorf Goodman is committed to creating a diverse and inclusive workplace. We are proud to be an equal opportunity employer and consider all qualified applicants regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status.

If you need a reasonable accommodation during the recruitment process, please contact us at [e-mail].

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Retail

Referrals increase your chances of interviewing at Bergdorf Goodman by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Tuition assistance

Disability insurance

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