Selling And Service Assistant, Palm Beach

Hermès; Florida; On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading luxury brand as a Selling and Service Assistant in Palm Beach, where you'll provide exceptional customer service and support sales activities in a prestigious environment. Ideal candidates will have retail experience and strong communication skills, contributing to a high-end shopping experience.

Qualifications

• Minimum of 1 year retail experience, preferably in luxury retail.
• Customer service oriented with attention to detail.

Responsibilities

• Record and process point of sales transactions accurately.
• Deliver high standards of customer service and assist with inquiries.
• Support sales activities by managing merchandise and stock.

Skills

Communication

Organizational Skills

Customer Service

Multi-tasking

Tools

POS Systems

Microsoft Office

Job description

Selling And Service Assistant, Palm Beach

Join to apply for the Selling And Service Assistant, Palm Beach role at Hermès

Overview

The Hermès Palm Beach Boutique, established in 1977, is dedicated to providing exceptional service to clients in the Southeastern Region. This role reports to the Operations Manager and collaborates with the sales and support teams to enhance the client experience in a luxury environment.

Responsibilities

1. Record and process point of sales transactions accurately, including sales, repairs, and client verification.
2. Deliver high standards of customer service, including greeting clients, assisting with packaging, and answering inquiries.
3. Support sales activities by managing merchandise, stock, and floor presentation.
4. Assist in stockroom operations such as replenishment, tagging, and inventory preparation.
5. Support after-sales services, including logging repairs and maintaining client records.
6. Maintain detailed CRM records of purchase history and sales data.
7. Answer phones promptly and courteously.

Qualifications

• Minimum of 1 year retail experience, preferably in luxury retail.
• Strong communication and organizational skills.
• Experience with POS systems and cash handling preferred.
• Customer service oriented with the ability to multi-task and pay attention to detail.
• Proficiency in Microsoft Office.
• Ability to lift up to 25 lbs.

Additional Information

This role does not entail supervisory, budget, or decision-making responsibilities. Hermès values diversity, inclusion, and equal opportunity employment. We are committed to providing reasonable accommodations for qualified individuals with disabilities.