Self-Storage Store Manager - Customer-Driven Growth

Paycom - ATS; Santa Maria (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life insurance

Paid vacation

401K with employer contribution

Employee events

Job summary

StoragePRO Management seeks a Store Manager in Santa Maria, CA to oversee self-storage facilities and deliver excellent customer service. You will rent units, explain pricing, and drive tenant satisfaction while maintaining security and accurate records.

The role requires 2+ years of supervisory experience, proficiency with Word/Excel/Email, and a valid driver's license. This full-time position includes benefits, training, and opportunities for career growth across StoragePRO's network.

Qualifications

• Excellent customer service and sales skills.
• Excellent verbal and written skills.
• A minimum of 2 years supervisory experience (Preferred).
• Proficiency in Word, Excel and Email.
• Ability to create relationships/rapport with tenants.
• Adaptable; able to multi-task in a varying-paced environment.
• Professional appearance and demeanor.
• High school diploma or equivalent required; college preferred.
• Must consent to pre-employment background check.

Responsibilities

• Rent storage units, explaining options and pricing to fit customer needs.
• Provide exceptional customer service, addressing inquiries, resolving concerns, and building positive relationships.
• Conduct regular facility inspections, ensuring cleanliness, security, and proper functioning of all equipment.
• Process payments, collect late fees, and maintain accurate financial records.
• Market and promote storage units and related products.
• Perform light maintenance tasks and report any major issues.
• Maintain accurate and up-to-date records of all tenant information and rental agreements.
• Uphold company policies and procedures, ensuring a safe and secure environment for all.
• Reports to District Manager
• Attendance is an essential job function
• Other duties as assigned

Skills

Customer service

Sales

Supervisory experience

Computer skills

Relationship building

Multi-tasking

Professional appearance

Driver's license

Education

High school diploma or equivalent

College preferred

Tools

Word

Excel

Email

Job description

StoragePRO Management seeks a Store Manager in Santa Maria, CA to oversee self-storage facilities and deliver excellent customer service. You will rent units, explain pricing, and drive tenant satisfaction while maintaining security and accurate records.

The role requires 2+ years of supervisory experience, proficiency with Word/Excel/Email, and a valid driver's license. This full-time position includes benefits, training, and opportunities for career growth across StoragePRO's network.