Self-Storage Property Manager - Waxhaw, NC

Go Store It Self-Storage; Waxhaw (NC); On-site; USD 17,000 - 28,000; Part time

Job summary

Go Store It Self-Storage is seeking a Part-Time Property Manager to operate on-site, maintain the facility, and serve as the face of the brand. The role blends maintenance, customer service, sales, and reputation management to drive tenant satisfaction and new rentals.

The ideal candidate will manage light maintenance tasks, support rentals, and contribute to online reviews, while upholding a professional image both in person and online.

Qualifications

• High school diploma or equivalent.
• Ability to use hand and power tools safely.
• Strong attention to detail and problem-solving skills.
• Excellent communication and interpersonal skills, with a genuine customer-service orientation.
• Comfort interacting with prospective and current tenants, including answering questions and closing rentals.
• A positive, professional demeanor that reflects well on the company in person and online.

Responsibilities

• Maintenance & Upkeep: Replace light bulbs, fix leaks, paint walls; inspect building systems and grounds; assist with landscaping and cleaning; respond promptly to issues; follow safety guidelines.
• Customer Service & Sales: Greet tenants, guide rentals, answer questions, close rentals, build tenant relationships to drive retention, improve on-site experience.
• Online Reputation & Reviews: Maintain clean property to encourage positive impressions and reviews; invite tenants to share experiences; address concerns promptly to protect online reputation.

Skills

Attention to detail

Customer service

Interpersonal skills

Problem solving

Tenant interaction

Closing rentals

Hand & power tools

Education

High school diploma or equivalent

Tools

Hand tools

Power tools

Job description

Job Summary

We are seeking a Part-Time Property Manager who takes pride in keeping our facility in top condition while serving as the face of our brand on-site. This is a hands-on role with real ownership-our Maintenance Associates effectively run their sites, blending facility upkeep with customer service, sales, and reputation management. The ideal candidate understands that a clean, well-maintained property directly drives tenant satisfaction, positive online reviews, and new rentals, and takes personal responsibility for all three.

Qualifications

• High school diploma or equivalent.
• Ability to use hand and power tools safely.
• Strong attention to detail and problem-solving skills.
• Excellent communication and interpersonal skills, with a genuine customer-service orientation.
• Comfort interacting with prospective and current tenants, including answering questions and closing rentals.
• A positive, professional demeanor that reflects well on the company in person and online.

Responsibilities

Maintenance & Facility Upkeep

• Conduct maintenance tasks such as replacing light bulbs, fixing leaky faucets, and painting walls.
• Perform routine inspections of building systems and grounds.
• Assist with landscaping, debris removal, and general cleaning to maintain strong curb appeal.
• Respond promptly to maintenance issues
• Follow safety guidelines and maintain a clean, organized work environment.

Customer Service & Sales

• Greet tenants and visitors warmly, creating a welcoming first impression that supports rentals and retention.
• Guide prospects through the rental process and close new rentals, answering questions about units, pricing, and availability.
• Build relationships with current tenants to drive retention and reduce turnover.
• Identify and act on opportunities to improve the customer experience on-site.

Online Reputation & Reviews

• Maintain a clean, presentable property that encourages positive customer impressions and online reviews.
• Provide service that earns five-star feedback, and - when appropriate invite satisfied tenants to share their experience on Google.
• Action any tenant concerns quickly and directly to resolve issues before they affect the site’s online reputation.