Self Storage Property Manager

Glacier West; Woodland (WA); On-site; USD 26,863 - 29,618; Full time

Benefits offered by this job

401(k) with 4% company match

Medical, dental, and vision insurance

Paid Time Off

Referral Program

Annual Tuition Reimbursement Program

Job summary

Glacier West in Woodland, WA seeks a Property Manager responsible for daily operations at a self-storage facility. Duties include customer service, sales, handling payments, property inspections, and basic maintenance tasks.

The ideal candidate will have experience in self-storage management and strong communication skills. This full-time role requires flexibility in scheduling and offers competitive pay within a specified range, alongside comprehensive benefits including medical insurance and retirement plans.

Qualifications

• Experience in Self-Storage or Management is preferred.
• Ability to work independently without supervision.
• Light cleaning and maintenance experience required.

Responsibilities

• Manage day-to-day operations of the facility.
• Provide excellent customer service.
• Conduct property inspections and site checks.

Skills

Customer Service

Sales

Self-Storage Management

Basic Maintenance

Peer-to-Peer Leadership

Education

Valid Driver's License

Tools

Microsoft Office

Job description

Job Summary

The Property Manager is responsible for supporting daily operations at a self-storage facility, including customer service, sales, property inspections, and payment processing. The role requires strong communication skills, basic maintenance ability, and independent work, with some travel within the district.

What you’ll be doing

• Handle day to day operations of the facility.
• Provide an excellent customer service experience.
• Answer phone calls and emails in a timely and professional manner.
• Conduct daily site checks and property inspections.
• Assist customers seeking storage units.
• Collect and process payments.
• Contact delinquent occupants.
• Perform daily and weekly reports, marketing, surveys, and inventory.
• Perform basic maintenance tasks including hasp changes, light bulb changes, routine cleaning, lock cuts, and safely utilize power tools when needed.
• Act as the primary point of contact for contractors and vendors working on site.
• Travel within the district is required to support other locations based on business needs.
• Location Open Monday - Saturday
  • M-F 9:30am - 6:00pm
  • Saturday 9:30am - 5:00pm
  • Schedule is typically Tuesday - Saturday for this role, however, flexibility is required.

Qualifications

• Self-Storage, Management, Customer Service, Sales experience preferred.
• Must possess a valid driver’s license.
• Light cleaning and maintenance experience.
• Working knowledge of computers, smartphones, and Microsoft Office software.
• Ability to work independently without onsite supervision.
• Experience and skills in peer-to-peer leadership is a plus.
• Self-Storage experience is a significant plus.

Job Type

• Full-Time
• 40-hours per week
• Emergency on-call as needed
• This is an on-site position and not eligible for remote work.

Benefits and Compensation

• The pay range for this role is $19.50 to $21.50 per hour – exact compensation is dependent on the skills and experience of the selected candidate.
• 401(k) with a 4% company match
• Medical, dental, and vision insurance coverages
• Paid Time Off – vacation, sick, paid holidays, and after 1 year of service you receive a paid day‑off in the month of your birthday
• Referral Program
• Annual Tuition Reimbursement Program

Physical Requirements

• Lift, push, and pull up to 50 pounds.
• Walk the properties several times daily, up to 10 miles a day.
• Walk on uneven surfaces and climb several flights of stairs on a regular basis.
• Visually and audibly observe and detect signs of emergency.
• Sit, stand, reach, bend, and stoop frequently and/or for extended periods of time.
• Use standard maintenance equipment.
• Speaking and expressing or exchanging ideas by means of written and spoken words.
• Convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Physically use basic office equipment such as computers, printers, and scanners.

Who We Are

Glacier West Self Storage is an owner and operator of self-storage facilities in the Pacific Northwest. Our Mission is to provide self‑storage space and service to meet the unique needs of each of our customers. We accomplish this by maintaining clean and secure stores, using state‑of‑the‑art technology and instilling in our team the overriding goal of satisfying the needs of our clientele. Established in 2019, Glacier West originally oversaw six sites owned by our investors. Since then, we have seen steady growth and are now operating in 25 different locations.

At Glacier West Self Storage, we’re always looking for enthusiastic problem solvers to join our growing team. If you take satisfaction from helping others and want to work in an environment where you’ll be treated with respect and kindness, we want to meet you. Glacier West Self Storage offers excellent solutions as well as a great work environment rich with cooperation and mutual respect.

EEO Statement

Glacier West is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.

You must be able to pass a criminal and driving background check and a drug test.

This job description is a guide to expected duties and responsibilities. Additional duties may be assigned. The job description is neither exhaustive nor permanent and may be modified at any time based on business needs.