Self- Storage Property Manager

Spartan Investment Group; Lake Stevens (WA); On-site; Full time

Job summary

Spartan Investment Group is looking for a Self-Storage Property Manager in Lake Stevens, WA. The role involves enhancing operational excellence and property performance, managing customer interactions, and ensuring property maintenance. This position offers a competitive hourly rate, bonus opportunities, and comprehensive benefits.

Benefits

401k with company matching

Company paid health, vision, dental, short-term disability, and life insurance

Paid time off

Uniform stipend

Qualifications

• Valid Driver’s license required.
• High School Diploma required.

Responsibilities

• Perform grassroots marketing in the local area and attend community events.
• Day to day light maintenance and repair of the facility.
• Create excellence in Customer Experience and promote the FreeUp Storage brand.

Skills

Communication

Business Acumen

Customer Centricity

Initiative

Technology

Education

High School Diploma

Job description

At Spartan Investment Group our mission is to improve lives through our values. We do this by finding value-add and opportunistic investments offering solid returns to our investors, providing an opportunity to grow for our partners, and creating lasting wealth for everyone with whom we conduct business.

We specifically focus on self-storage (FreeUp Storage) and RV park projects while capitalizing on amazing deals in other asset classes. In 2021, we were listed as the 5th fastest growing real estate company in the US and joined the list of the top 100 owners of self-storage. We are members of the Inc. 500 fastest growing private companies in America 3 years in a row and in 2022, we were listed as #40 on the top 100 self-storage operators list.

Job Summary

The mission of the Self-Storage Property Manager is to continue to grow our operational excellence and drive property performance. This position will be in Lake Stevens, WA. Managers utilize strong interpersonal skills while interacting with customers, assisting them in identifying storage needs while providing real-time, cost-effective solutions. Resolving issues, answering questions, and providing general information regarding our company and policies are included in daily responsibilities. Managers are active during the day, taking time to inspect, clean out and prepare units for lease, and maintaining the property grounds and buildings. Ensuring the highest standard of quality in cleanliness, safety, and visual appearance is a priority.

Key Results:

• Consistently achieve 75% lead & reservation to move in conversion ratio
• Achieve and maintain 92%-unit occupancy or higher and continue to grow revenue month over month
• Maintain 4% or less monthly delinquency

Objectives and Responsibilities:

• Perform grassroots marketing in the local area and attend community events
• Day to day light maintenance and repair of the facility including routine inspections adhering to audit standards
• Create excellence in Customer Experience, with a mindset of being customer centric
• Promote and drive awareness of the FreeUp Storage brand
• Ability to keep and maintain accurate digital records

Competencies:

• Communication – Excellent written and verbal communication skills
• Business Acumen – Ability to research and understand state lien laws to stay up to date with local and state requirements
• Customer Centricity – Creating the greatest customer experience
• Initiative – General understanding of property maintenance and identifying needs
• Technology – Ability to embrace new technology and adapt to the evolution of business and the industry

Qualifications:

• Valid Driver’s license
• High School Diploma required,

• Competitive Full Time Hourly Rate: $24 - $26 per hour.
• Bonus opportunities.
• Comprehensive benefits including 401k with company matching.
• Company paid health, vision, dental, short-term disability, and life insurance.
• Paid time off.
• Uniform stipend.