Self Pay Biller

Hunter Super Techs - TurnPoint; Columbia (MD); On-site; USD 30,000 - 34,000; Full time

Job summary

Hunter Super Techs - TurnPoint in Maryland is seeking a Self-Pay Biller to manage uninsured patient accounts, post payments, and coordinate with collections to support revenue cycle goals. The role involves generating statements, setting up payment plans, educating patients on financial responsibilities, and providing service estimates while maintaining HIPAA compliance and accurate billing records.

This on-site, non-exempt position offers hourly pay in the $22-$25 range and opportunities to

Qualifications

• High school diploma or equivalent required.
• Associate degree and healthcare billing experience preferred.
• 1-2 years of medical billing, patient accounts, collections, or healthcare revenue cycle experience preferred.
• Experience with electronic health records (EHR) and practice management systems preferred.

Responsibilities

• Manage self-pay patient accounts for accuracy and completeness.
• Generate and distribute patient statements.
• Monitor outstanding balances and perform timely follow-up.
• Establish and maintain payment plans.
• Educate patients on financial responsibility and payment options.
• Provide estimates for services when requested.
• Explain charges, balances, and payment expectations professionally.
• Reconcile patient payments.
• Research and resolve billing discrepancies and account concerns.
• Review accounts for bad debt eligibility and collection placement.
• Coordinate with collection agencies as needed.
• Monitor aging reports and reduce outstanding receivables.
• Identify patients who may qualify for insurance or government assistance.
• Ensure HIPAA compliance and confidentiality standards.

Skills

Medical billing

Customer service

Attention to detail

Communication

Organizational skills

HIPAA compliance

Education

High school diploma or equivalent

Associate degree preferred

Tools

EHR systems

Practice management systems

Job description

Position SummaryThe Self-Pay Biller is responsible for managing accounts for uninsured patients and patient balances after insurance processing. This position ensures timely and accurate billing, payment posting, collection follow-up, financial assistance screening, and patient communication regarding account balances while supporting the organization’s revenue cycle goals.Wage Scale: $22.00 - $25.00/hrEssential Duties and ResponsibilitiesSelf-Pay Account Management· Review and manage self-pay patient accounts for accuracy and completeness.· Generate and distribute patient statements in accordance with billing cycles.· Monitor outstanding balances and perform timely account follow-up.· Establish and maintain payment plans according to policy.· Document all patient communications and account activity.Patient Financial Counseling· Educate patients regarding financial responsibility and payment options.· Provide estimates for services when requested.· Explain charges, balances, and payment expectations professionally.Billing and Collections· Reconcile patient payments accurately.· Research and resolve billing discrepancies and account concerns.· Review accounts for bad debt eligibility and collection placement.· Coordinate with collection agencies according to policy.· Monitor aging reports and reduce outstanding receivables.Insurance and Eligibility Support· Identify patients who may qualify for insurance or government assistance.· Work with registration and billing teams to ensure accurate account status.Compliance and Reporting· Maintain HIPAA compliance and confidentiality standards.· Follow all federal, state, and organizational billing regulations.· Prepare reports related to self-pay balances, collections, and payment plans.· Participate in revenue cycle improvement initiatives.QualificationsHigh school diploma or equivalent required. Associate degree and healthcare billing experience preferred.Experience· Minimum of 1-2 years of medical billing, patient accounts, collections, or healthcare revenue cycle experience preferred.· Experience with electronic health records (EHR) and practice management systems preferred.· Rural health clinic or hospital billing experience preferred.Performance Expectations· Maintain timely follow-up on self-pay accounts.· Meet established collection and aging reduction goals.· Ensure accurate payment posting and account documentation.· Provide excellent patient service while supporting the organization's financial objectives.· Maintain compliance with all applicable billing and privacy regulations.Knowledge, Skills, and AbilitiesKnowledge of medical billing, collections, customer service, EHR systems, and revenue cycle operations. Strong communication and organizational skills required.Non-ExemptThis description is intended to identify the general nature and level of work performed and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.