Self Direction Fiscal Intermediary Coordinator

Brightway Living & Learning; Town of Smithtown (NY); Hybrid; USD 58,000 - 71,000; Full time

Benefits offered by this job

Paid training

Medical insurance

Dental insurance

Vision insurance

Life insurance

FSA & EAP

403(b) retirement

Tuition reimbursement

Career growth

Paid time off

Job summary

Brightway Living & Learning is seeking a Self-Direction Fiscal Intermediary Coordinator in Smithtown, NY. This full-time salaried role supports families, brokers, and staff through OPWDD Self-Directed Services, budgets, and care planning.

Hybrid work includes three days in the Smithtown office and two remote days after onboarding. You will manage billing documentation, participate in ISP meetings, provide training, and coordinate with OPWDD and service coordinators to ensure compliance and

Qualifications

• Bachelor’s degree in human health service field preferred.
• 2+ years as Self‑Directed Broker or 1+ year as FI coordinator experience.
• Strong verbal and written communication and interpersonal skills.
• Proficiency with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint).
• Valid New York State Driver’s License.

Responsibilities

• Ensure Medicaid billing standards by reviewing service delivery docs and OPWDD regulations.
• Maintain plans, budgets and billing documentation; copies of ISP-related records.
• Lead initial Self-Directed launch meetings and ISP budget discussions, ensuring costs stay within budget.
• Review timesheets, monthly notes, mileage and reimbursements for accuracy.

Skills

Self-Directed experience

Communication skills

Organizational skills

Education

Bachelor's degree in human health service field

Tools

Microsoft 365

Job description

Self-Direction Fiscal Intermediary Coordinator

Full Time, Salaried $64,350.00 / year

Job Details

Make a Real Difference Every Day: Do you want a career where you directly impact lives, experiencing the deep fulfillment that comes from helping others and a strong sense of purpose?

About Brightway Living & Learning

Brightway Living & Learning is a premier non-profit provider of human services on Long Island, including educational, residential, day habilitation, and vocational programs. Building on a 65-year legacy as the Developmental Disabilities Institute (DDI), Brightway supports over 1,600 children and adults with autism and other developmental disabilities through a full continuum of care. By employing persistence, adaptability, and the power of behavioral science, Brightway’s dedicated professionals enable individuals to grow, learn, and meet milestones at their own pace. Discover more about our mission and our "All Ways Forward" approach at brightwayny.org.

The Role

Brightway's Self-Directed team is growing! Our Fiscal Intermediary Coordinator serves as the primary point of contact for families and support staff working through OPWDD’s Self-Directed Services. Our FI Coordinators are responsible for supporting families, brokers and employees in all aspects of hiring, training, family budgets and care management plans. This position is eligible for hybrid work (three days in our Smithtown office and two remote days) after the introductory period. This position is eligible for our robust employee benefits package and includes 20 vacation days, 3 personal days, 3 floating holidays, 12 sick days and 10 paid Agency holidays throughout the year.

What You'll Do

• To ensure Medicaid billing standards are met through review of service delivery documentation to confirm OPWDD regulations.
• Maintains copies of plans, budgets and all components of the individual service records and documents supporting billing.
• Conducts the initial Self-Directed launch meetings as well as participants in the ISP meetings regarding the budget, Fiscal Intermediary (FI), and Broker duties as well as ensuring that the Self‑Directed costs remain within approved budget.
• Review employee timesheets, monthly summary notes, mileage and expense reimbursements forms and all other documentation to the Financial Management Service Agency.
• Serve as the primary resource for general inquiries from Self Directed staff relating to their employment. Act as a liaison between Self Directed staff and various agency support departments.
• Providing orientation, supervision and support to the Self‑Directed Broker in the area of staff hiring, staff management and staff conflict resolution.
• Ensuring and maintaining that the Self‑Directed Broker completes the required twelve hours of professional development training each calendar year after the first year of brokerage through OPWDD.
• Works very closely with the individual, their circle of support, support broker, OPWDD, support staff, and service coordinators in assisting with any questions concerning FI services.
• Some evenings and weekends may be required to meet the needs of individuals and the department.
• Job responsibilities are not limited to above and may be altered or redefined as required for consumer’s or agency’s needs.

What You Bring To Brightway

• Bachelor’s degree in human health service field preferred
• 2 years’ experience as Self‑Directed Broker or 1+ year as FI coordinator experience
• Good organizational, excellent verbal and written communication and interpersonal skills.
• Ability to navigate computers and programs including Microsoft 365 applications, including Outlook, Word, Excel, Teams, and SharePoint.
• Valid New York State Driver’s License
• Working Knowledge of OPWDD services and supports

What You Must Be Able To Do

• Primarily sedentary work requiring extended periods of sitting at a desk or workstation.
• Frequent use of a computer, keyboard, and mouse for data entry, document preparation and communication.
• Occasional standing, walking, bending, reaching, or lifting office materials and supplies (typically up to 10-20 pounds).
• Ability to operate standard office equipment, including computers, printers, scanners, copiers and telephones.
• Frequent use of hands and fingers for typing, writing, filing, and handling paperwork.
• Visual acuity sufficient to read documents, computer screens, and detailed reports.
• Hearing and verbal communication ability sufficient to interact effectively with staff, visitors, and external contacts in person and by phone.

Why You'll Love This Job

• Build Meaningful Relationships: Develop strong connections with individuals and their families.
• Learn and Grow: Benefit from ongoing training and professional development.
• Be Part of a Supportive Team: Work with passionate and dedicated colleagues.
• Experience Job Satisfaction: Feel a deep sense of accomplishment knowing your work matters.
• Exceptional Work-Life Balance: Generous paid time off.

Here’s How We Support You

• Comprehensive Paid Training: Get the skills you need to succeed.
• Exceptional Benefits: Including medical, dental, vision, life insurance, FSA, and EAP.
• Retirement Security: 403(b) retirement plan.
• Invest in Your Future: Tuition reimbursement opportunities.
• Career Growth: Opportunities for advancement within Brightway Living & Learning.
• And More: Paid time off and other valuable benefits!

If You Are

• Empathic, compassionate, and patient
• Positive, energetic, and enthusiastic
• A good communicator and team player
• Passionate about making a difference

Brightway Living & Learning is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to actual or perceived race, color, sex, pregnancy, reproductive decision making, gender expression or identity, national origin, disability, military status, creed, religion, age, sexual orientation, marital status, genetic information, status as a victim of domestic violence or any other group protected by federal, state or local law. We are committed to creating a deep sense of belonging and a culture where all applicants and employees feel welcomed, valued and respected. At Brightway, we believe that with the right support, progress is always possible.