RESIDENTIAL PROGRAM MANAGER – ADULT RESIDENTIAL SERVICES

Brightway Living & Learning; Ridge (NY); On-site; USD 66,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

403(b) retirement plan

Paid time off

Job summary

Brightway Living & Learning in New York is seeking a Residential Program Manager for an adult residential program. This full-time role oversees day-to-day operations of the residence and leads staff.

You will hire and supervise staff, ensure safety and compliance, coordinate with clinical teams, accompany individuals to appointments, manage budgets, and maintain program plans and behavior plans. The position includes on-call 24/7 for emergencies, and offers a salary of $66,300–$75,000 with

Qualifications

• Two years experience with developmentally disabled adults.
• Knowledge of ABA and Positive Behavioral Support.
• Must be able to lift/move up to 20 lbs and physical tasks.
• Valid NYS driver's license preferred.

Responsibilities

• Hire, supervise and evaluate staff; manage payroll data.
• Maintain emergency procedures and crisis handling.
• Train new staff and ensure certifications (TB, AMAP, CPR).
• Oversee schedules, meetings, and interdisciplinary teams.
• Write annual program and behavior plans; monitor progress.
• Coordinate with families and service providers; on-call 24/7.

Skills

Experience with disabilities

ABA and PBS knowledge

Physical ability

Staff supervision

Education

High School Diploma

BA/BS preferred

Tools

Driver's license

Job description

Description

Job Details

RESIDENTIAL PROGRAM MANAGER – ADULT RESIDENTIAL PROGRAM

Full-Time, Salary: $66,300 - $75,000/year

Make a Real Difference Every Day:

Do you want a career where you directly impact lives, experiencing the deep fulfillment that comes from helping others and a strong sense of purpose?

Shifts Available:

Full-time plus on-call 24/7 for emergencies and callouts

About Brightway Living & Learning:

Brightway Living & Learning is a premier non-profit provider of human services on Long Island, including educational, residential, day habilitation, and vocational programs. Building on a 65-year legacy as the Developmental Disabilities Institute (DDI), Brightway supports over 1,600 children and adults with autism and other developmental disabilities through a full continuum of care. By employing persistence, adaptability, and the power of behavioral science, Brightway’s dedicated professionals enable individuals to grow, learn, and meet milestones at their own pace. Discover more about our mission and our \"All Ways Forward\" approach at brightwayny.org.

The Role:

As a Residential Program Manager, you will play a vital role in supporting individuals with disabilities in their daily lives. You will work closely with them and your employees, managing all of the day-to-day operations of the residence. This is a truly rewarding opportunity to build meaningful relationships and make a tangible difference.

What You'll Do

• Handle employment and staffing needs for your residence, including hiring, performance evaluations, and supervision of staff, as well as submission of required payroll data.


• Maintain knowledge of Emergency Procedures and accurate implementation of procedures in handling crisis situations as they arise.


• Train new staff to work with individual(s) served


• Ensure all staff have current certifications in all areas (TB, AMAP, CPR, etc.) and provide annual recertification trainings.


• Maintain staff schedule, run staff meetings, participate in Interdisciplinary Team Meetings.


• Write and implement Annual Program Plan; write formal goals, protocols.


• Participate in the writing and implementation of Behavior Plans, and all other components of the Annual Plan (i.e., medical, nutrition, fitness, socialization, etc.).


• Evaluate monthly progress as related to short term objectives and formulation of new objectives based on level attained.


• Accompany individuals on medical appointments.


• Complete Operating Checklist, and all budgetary processes (i.e., petty cash, OTPS, etc.)


• Responsible for bookkeeping for individuals: Nami payments, SSI, tax refunds, etc.


• Coordinate efforts in all areas: Psychology, Nutrition/Fitness, Nursing, Day Hab and Residential, and Service Coordination.


• Complete incident reports and SCIP-R reports as necessary, review for accuracy, and submit monthly


• Interface with parents and facilitate their involvement with their son/daughter's program plan.


• Advocate for individuals served and implement new programming ideas, exploring the individuals' interests.


• 24-hour on call for staffing/emergency problems


• Performs all job functions of the community instructor as needed

What You Need For The Role

• High School Diploma, BA/BS preferred


• Two years experience working with developmentally disabled adults


• Valid NYS driver's license, preferred [NOTE: Positions for non-approved drivers are NOT available in all programs and are based on program needs.]*


• Working knowledge of Applied Behavior Analysis and Positive Behavioral Support


• Must be able to modify the area to secure the safety of the adults i.e. move/push tables and other heavy objects up to 20 lbs.


• Must be able to lift/move/carry 20 lbs.


• Must be able to run after an individual up to 500 feet


• Must be able to run to a program in need up to 500 feet


• Must be able to kneel, twist and bend


• Must be able to respond to fire alarms


• Must be able to perform all physical SCIP techniques

Why You'll Love This Job

• Build Meaningful Relationships: Develop strong connections with individuals and their families.


• Learn and Grow: Benefit from ongoing training and professional development.


• Be Part of a Supportive Team: Work with passionate and dedicated colleagues.


• Experience Job Satisfaction: Feel a deep sense of accomplishment knowing your work matters.


• Exceptional Work-Life Balance: Generous paid time off.

Here's How We Support You

• Comprehensive Paid Training: Get the skills you need to succeed.


• Exceptional Benefits: Including medical, dental, vision, life insurance, FSA, and EAP.


• Retirement Security: 403(b) retirement plan.


• Invest in Your Future: Tuition reimbursement opportunities.


• Career Growth: Opportunities for advancement within Brightway Living & Learning.


• And More: Paid time off and other valuable benefits!

If You Are

• Empathic, compassionate, and patient


• Positive, energetic, and enthusiastic


• A good communicator and team player


• Passionate about making a difference

Brightway Living & Learning is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to actual or perceived race, color, sex, pregnancy, reproductive decision making, gender expression or identity, national origin, disability, military status, creed, religion, age, sexual orientation, marital status, genetic information, status as a victim of domestic violence or any other group protected by federal, state or local law. We are committed to creating a deep sense of belonging and a culture where all applicants and employees feel welcomed, valued and respected. At Brightway, we believe that with the right support, progress is always possible.