Self-Checkout Experience Specialist

Food Lion; Durham (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Durham, USA, is seeking a Front End Associate to provide fast, friendly service and support customer checkout experiences. You will greet customers, assist with self-checkout, and help maintain orderly front-end operations in the store.

The role emphasizes courteous interaction, teamwork with store staff, adherence to dress code, and participation in CBT/training programs to ensure service standards are met.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• Smile and provide prompt, friendly service to create a positive shopping experience.
• Greet customers and use their name when possible.
• Assist customers with Self-checkouts and hand scanner for fast checkout.
• Respond to customer inquiries and SCO system notifications in a timely manner.
• Monitor self-checkouts for proper usage and accurate scanning of items.
• Maintain neat presentation of the self-checkout area and report issues promptly.

Skills

Effective communication

Customer service

Willingness to learn tasks

Meet minimum age requirements

Job description

Food Lion in Durham, USA, is seeking a Front End Associate to provide fast, friendly service and support customer checkout experiences. You will greet customers, assist with self-checkout, and help maintain orderly front-end operations in the store.

The role emphasizes courteous interaction, teamwork with store staff, adherence to dress code, and participation in CBT/training programs to ensure service standards are met.