Self Check Out Attendant

Queen's Price Chopper; Overland Park, Cary (KS, NC); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Self-Checkout Attendant to enhance customer experience at self-checkout stations. In this vital role, you will assist customers with transactions, troubleshoot technical issues, and ensure a clean and organized environment. Your friendly demeanor and problem-solving skills will be essential in providing excellent service while preventing errors and theft. If you thrive in a fast-paced retail setting and enjoy helping others, this opportunity is perfect for you. Join a dynamic team dedicated to delivering outstanding customer service and making shopping a pleasant experience for everyone.

Qualifications

• Prior retail or customer service experience is a plus.
• Ability to stand for extended periods and perform light lifting.

Responsibilities

• Assist customers with self-checkout machines and monitor transactions.
• Troubleshoot technical issues and maintain cleanliness in the area.
• Uphold store policies and provide excellent customer service.

Skills

Customer Service

Communication Skills

Problem-Solving Skills

Cash Handling

Education

High School Diploma or Equivalent

Job description

Self-Checkout Attendant Job Description

Job Summary:

The Self-Checkout Attendant is responsible for assisting customers with the self-checkout process, ensuring a smooth and efficient experience. This role involves monitoring the self-checkout area, providing customer service, resolving technical issues, preventing theft, and maintaining a clean workspace.

Key Responsibilities:

1. Greet customers and assist them with self-checkout machines.
2. Monitor transactions to prevent scanning errors and fraud.
3. Troubleshoot and resolve technical issues with self-checkout kiosks.
4. Verify age-restricted purchases (e.g., alcohol, tobacco).
5. Ensure customers scan and pay for all items properly.
6. Provide guidance on payment methods and bagging items.
7. Maintain cleanliness and organization of the self-checkout area.
8. Report any equipment malfunctions or suspicious activities.
9. Assist customers with price checks and item lookups.
10. Uphold store policies and provide excellent customer service.

Qualifications:

1. High school diploma or equivalent preferred.
2. Prior retail or customer service experience is a plus.
3. Strong communication and problem-solving skills.
4. Ability to stand for extended periods and perform light lifting.
5. Comfortable handling cash, credit card transactions, and technology.
6. Friendly, patient, and attentive to customer needs.

Work Environment & Schedule:

1. Fast-paced retail setting.
2. Evening, weekend, and holiday shifts may be required.
3. Standing and walking for most of the shift.