Selerix Systems Analyst - Remote

Centro Benefits Research; United States; Remote; Full time

Job summary

A leading company in benefits management is seeking a professional who can support technology implementations and manage client systems. This role provides the opportunity to innovate and contribute to a dynamic team environment while focusing on client needs. Ideal candidates will have a strong background in system analysis and excellent communication skills, supported by relevant education and experience.

Benefits

Health benefits

Paid time off

Overtime pay for non-exempt employees

Robust learning and development programs

Employee perks and discounts

Qualifications

• Bachelor's degree or equivalent required.
• 2-3 years of application/system analysis/enrollment build experience preferred.
• Experience with Selerix and insurance preferred.

Responsibilities

• Support Selerix technology implementations and manage client data.
• Provide technical support and solve data production problems.
• Conduct analysis of data transactions and suggest process improvements.

Skills

Communication

Collaboration

Analytical skills

Problem-solving skills

Organizational skills

Interpersonal skills

Attention to detail

Critical thinking

Education

Bachelor's degree in business administration, computer science, or information systems

Tools

Microsoft Office Suite

Microsoft Excel

Microsoft Access

Job description

Does your current company inspire you to build, grow, and innovate? Is your passion for making lasting and meaningful change being realized?

The tremendous growth in our business and increasing demand for our services means we are expanding our team in exciting ways. We have the heart of a startup and the backing of an industry leader. This means a unique career opportunity for low-ego professionals looking for a people-first, culture rich work family with which to change the world.

Essential Duties and Responsibilities (included but are not limited to):
Support Selerix technology implementations, in accordance with company standard operating procedures, processes, and documentation. This includes:

• Coordinates with managers and users to identify systems problems; assesses severity of the issues and prioritizes responses as appropriate.
• Partner with project coordinators and other internal and external team members and clients as part of new implementation and ongoing client support duties
• Manage client import/exports, payroll/carrier files, and discrepancy reports
• Provide on-call technical support and responses to inquiries regarding EDI vendor feeds
• Actively solve data production technical problems, working to reduce future technical errors by partnering with team members to discuss actionable resolutions
• Routinely conduct analysis of data transactions
• Make recommendations for the resolution of production problems
• Work with third-party compliance approval
• Quality and control management of Selerix
• Training client HR partners on Selerix software and processes
• Maintain Selerix system for accuracy
• Audit excel and text files
• Knowledgeable in Visual Basic scripts but not limited to that language

Qualifications, Skills and Requirements:

• Excellent verbal and written communication skills.
• Excellent interpersonal skills with a proven ability to collaborate with a team.
• Excellent analytical and problem-solving skills.
• Extensive knowledge of computer systems and programming.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.
• Proficient with or able to quickly learn systems and software used by the organization.
• Familiarity with standard concepts, practices, and procedures within the benefits management and administration industry
• Excellent communication, project management, time management, planning, organization, and multitasking skills
• Exceptional customer service with internal and external team members and clients involving email, phone and in-person communications
• Proficiency in Microsoft Excel, Microsoft Access, and Word
• Ability to perform a variety of tasks while managing priorities to meet internal and external client deadlines within results driven environment
• Ability to work well under pressure, especially during high volume client implementation periods
• Ability to work with different internal teams to deliver results to clients in a professional manner
• Ability to listen to feedback and adjust communication style depending upon the audience
• Ability to think critically and develop creative business solutions to meet clients’ needs
• Ability to identify and implement process improvements
• Proven analytical, evaluative, and problem-solving abilities
• Keen attention to detail
• Immediate ability to build EDI files

Education, Training and Experience:

• Requires a bachelor’s degree or equivalent, preferably in business administration, computer science, or information systems.
• 2-3 Years of application/system analysis/enrollment build experience preferred
• 2-3 Years of insurance experience
• 2+ Years of Selerix experience

Base Pay Range: $40.87-47.50/hr

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
To learn more, visit: www.onedigital.com/careers

Thank you for your interest in joining the team!