SEH-WELLNESS ATTENDANT

University of Michigan Health-Sparrow; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading health system is seeking a Wellness Attendant to provide exceptional customer service and manage front desk operations. This full-time role involves assisting members with enrollment, maintaining facility cleanliness, and ensuring a welcoming environment. Ideal candidates will have strong communication skills and a high school diploma or GED. Join a team dedicated to promoting wellness and a positive experience for all members.

Qualifications

• Understanding of exercise guidelines and safety standards.
• Proficiency in office procedures and basic computer skills.

Responsibilities

• Provide exceptional customer service to MOVE members and AL!VE patrons.
• Handle front desk operations including membership sales and program registration.
• Maintain cleanliness and daily operations of the facility.

Skills

Interpersonal Skills

Communication Skills

Attention to Detail

Adaptability

Education

High School Diploma or GED

Job description

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Job Opportunity Job ID: 48909

Schedule: Full Time, 5:15am-1:45pm, M-F

Description:

Location: Charlotte, MI

Job Description

General Purpose of Job:

Responsible for providing exceptional customer service to MOVE members and AL!VE patrons, handling front desk operations such as membership sales, program registration, and POS transactions, maintaining daily operations and cleanliness of the facility.

Essential Duties:

• Exemplify professional and welcoming behavior.
• Create a destination experience for members and guests.
• Organize and efficiently multitask various responsibilities.
• Assist with new member enrollment, including tours, marketing, and paperwork.
• Support members with paperwork, equipment usage, and safety guidance.
• Maintain accurate member records and documentation.
• Foster positive relationships and promote wellness services.
• Ensure cleanliness and maintenance of facilities and equipment.
• Greet members by name, relay messages, and anticipate needs.
• Handle administrative tasks such as correspondence, reports, and inventory.
• Process payments, issue receipts, and manage cash securely.
• Coordinate with finance and HR departments as needed.
• Open and close the facility, ensuring an inviting environment.
• Adhere to organizational policies, procedures, and compliance standards.
• Attend staff meetings and training sessions.
• Perform additional duties as assigned.

Job Requirements

Education:

• High school diploma or GED.

Knowledge, Skills, and Abilities:

• Understanding of exercise guidelines and safety standards.
• Proficiency in office procedures and basic computer skills.
• Knowledge of hospital policies, including JCAHO standards.
• Strong interpersonal and communication skills.
• Professional appearance and demeanor.
• Ability to design basic exercise programs.
• Attention to detail, confidentiality, and adaptability.
• Physical ability to stand, walk, operate equipment, and demonstrate exercises.

Additional Information

Sparrow Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Requirements:

• Job Family: Service/Support/Skilled Maintenance
• Shift: Days
• Degree: High School / GED
• Status: Full-time
• Facility: Sparrow Eaton Hospital
• Experience Level: New Grad

Additional Details:

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Management and Manufacturing
• Industry: Hospitals and Health Care