Security Technician (Level 1-2)

AK Technologies; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

AK Technologies is seeking an experienced Security Technician to perform field installations, troubleshooting, and service across commercial settings. You will handle access control, video surveillance, intrusion, and structured cabling, with AV experience a plus but not required.

The role involves working across offices, schools, healthcare facilities, industrial sites, and state environments, handling installations, troubleshooting, and project execution with minimal oversight.

Qualifications

• 6+ months of commercial security or low-voltage experience.
• Strong troubleshooting skills in access control, CCTV, intrusion, and intercom systems.
• Basic networking knowledge including IP addressing, VLANs, PoE, and managed switches.

Responsibilities

• Install, program, troubleshoot, and service access control systems.
• Install, configure, and service intrusion systems and CCTV equipment.
• Run, terminate, label, and test low-voltage cabling; build MDF/IDF spaces and maintain cable management standards.
• Install and commission panels, cameras, readers, locks, devices, and associated hardware.
• Troubleshoot hardware, software, and networking-related issues in the field; read blueprints and project documentation.
• Document work performed and maintain accurate service notes and reports; communicate professionally with customers and project managers.

Skills

Low-voltage wiring

Access control

Video surveillance

Troubleshooting

Field installation

Customer service

Valid driver’s license

Tools

Networking basics

Job description

We’re looking for an experienced Security Technician with strong commercial low-voltage experience in access control, video surveillance, intrusion, and structured cabling systems. AV experience is a plus, but not required.

This role is field-focused and ideal for someone who can handle installations, troubleshooting, service work, and project execution with minimal oversight. You’ll work across commercial offices, schools, healthcare facilities, industrial sites, and state environments.

What You’ll Do

• Install, program, troubleshoot, and service:
• Access control systems
• Intrusion systems
• Run, terminate, label, and test low-voltage cabling
• Build out MDF/IDF spaces and maintain clean cable management standards
• Install and commission panels, cameras, readers, locks, devices, and associated hardware
• Troubleshoot hardware, software, and networking-related issues in the field
• Read blueprints, risers, wiring diagrams, and project documentation
• Perform system testing, close punch lists, and support project close-out
• Document work performed and maintain accurate service notes and reports
• Communicate professionally with customers, contractors, and project managers
• Support service teams and PMs with field verification and system validation

Preferred Experience

Experience with one or more of the following systems/platforms is highly preferred:

• LenelS2
• Milestone
• Hanwha
• DNA Fusion
• Aiphone
• Cloud-based access control and surveillance systems

What You Bring

• 6 mos+ of commercial security or low-voltage experience
• Strong troubleshooting skills in access control, CCTV, intrusion, and intercom systems
• Basic networking knowledge including:
• IP addressing
• VLANs
• PoE
• Managed switches
• Ability to work independently and complete projects cleanly and efficiently
• Experience using hand tools, power tools, ladders, lifts, and testing equipment safely
• Comfortable working in active construction environments, ceilings, attics, and lift work
• Good communication and customer service skills
• Valid driver’s license and reliable transportation

AV Experience is a Plus

Experience with any of the following is beneficial but not required:

• Q-SYS
• Extron
• Crestron
• Conference room systems
• Commercial AV installations

Nice to Have

• OSHA certifications
• Experience leading small projects or mentoring junior techs
• Structured cabling or fiber experience

Why Join Us

We’re building a team focused on quality, accountability, and long-term growth. We invest in strong technicians with better tools, training, and opportunities to advance. If you take pride in clean installs, problem solving, and getting the job done right, we’d like to talk to you.