Security Technician

Insight Global; San Antonio (TX); On-site; USD 52,000 - 66,000; Full time

Job summary

Insight Global is seeking a Security Technician in San Antonio, TX to lead hands-on installation, configuration, maintenance, and troubleshooting of integrated security systems. You will bridge physical hardware and network security, ensuring cameras, access controls, and monitoring tools operate reliably.

The role requires experience with IP video surveillance, networking fundamentals, and client-facing walkthroughs, with certifications such as Security+ or CCNA preferred.

Qualifications

• Hands-on installation, configuration, and maintenance of integrated security systems.
• Ability to read schematics, blueprints, and network diagrams.
• Knowledge of IP networking and secure data transmission.
• Experience with customer-facing installations and walkthroughs.
• Familiarity with industry compliance standards.

Responsibilities

• Installation & Deployment: Install, program, and configure physical security systems, including IP security cameras, Access Control Systems (ACS), intrusion detection alarms, and unified management software.
• Network Integration: Connect security hardware to client networks, ensuring proper IP addressing, VLAN segmentation, and secure data transmission.
• Troubleshooting & Maintenance: Diagnose and resolve hardware, software, and connectivity failures for complex security systems under tight service level agreements (SLAs).
• Compliance & Documentation: Ensure all installations strictly adhere to industry compliance standards and company best practices. Document system configurations, network layouts, and physical layouts cleanly.
• Client Advisory: Conduct walk-throughs with client’s post-installation, explaining system functionality, mobile app integration, and basic security hygiene with a helpful, professional demeanor.

Skills

Security system installation

IP video surveillance

Access control systems

Networking fundamentals

Schematics/blueprints reading

Hardware troubleshooting

Tools

3xLogic

PDK

Axis cameras

Hanwha cameras

MSP tools

CompTIA Security+

Network+

CCNA

Job description

• 2 to 4 years of hands-on experience installing and servicing commercial security systems.
• Experience with IP video surveillance systems and access control systems.
• Experience troubleshooting hardware, software, and connectivity issues in security environments.
• Experience working directly with customers during installations, testing, and system walkthroughs
• Knowledge of TCP/IP networking fundamentals.
• Understanding of routing, switching, and low-voltage wiring.
• Ability to read and interpret schematics, blueprints, and network diagrams.
• Ability to install, program, and configure security cameras, access control systems, and intrusion detection systems.

Preferred Qualifications:

• CompTIA Security+, Network+, or CCNA certification.
• Experience with security platforms such as 3xLogic, PDK, Axis, Hanwha, or similar technologies.
• Familiarity with managed services provider (MSP) environments and remote monitoring and management (RMM) tools.

Job Description:

As a Security Technician, you will handle hands-on installation, configuration, maintenance, and troubleshooting of integrated security systems. You will bridge the gap between physical hardware and network security, ensuring all endpoints, surveillance systems, access controls, and monitoring tools are flawlessly executed and resilient against threats.

Basic Functions:

• Installation & Deployment: Install, program, and configure physical security systems, including IP security cameras, Access Control Systems (ACS), intrusion detection alarms, and unified management software.
• Network Integration: Connect security hardware to client networks, ensuring proper IP addressing, VLAN segmentation, and secure data transmission.
• Troubleshooting & Maintenance: Diagnose and resolve hardware, software, and connectivity failures for complex security systems under tight service level agreements (SLAs).
• Compliance & Documentation: Ensure all installations strictly adhere to industry compliance standards and company best practices. Document system configurations, network layouts, and physical layouts cleanly.
• Client Advisory: Conduct walk-throughs with client’s post-installation, explaining system functionality, mobile app integration, and basic security hygiene with a helpful, professional demeanor.