Security Team Specialist I - Temporary Sick Leave Backfill

Massachusetts; Tewksbury (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established healthcare facility is seeking a Security Team Specialist I to ensure safety and security on-site. This role involves patrolling hospital grounds, maintaining order, and providing personal protection to individuals. The ideal candidate will possess strong communication skills, the ability to remain calm in stressful situations, and a commitment to upholding safety standards. Join a dedicated team in a supportive environment that values your contributions and offers opportunities for professional growth. If you are passionate about making a difference and ensuring the safety of others, this position is perfect for you.

Qualifications

• Ability to interact with stressed individuals and maintain calm.
• Skilled in emergency decision-making and information gathering.

Responsibilities

• Patrol hospital grounds and maintain security.
• Assist in providing supervision for medical and mental health clients.
• Prepare reports on incidents and investigations.

Skills

Tactful communication

Calm under pressure

Decision making in emergencies

Discretion with confidential information

Information gathering

Physical strength

Education

High School Diploma

CPR Certification

First Responder training

NARCAN training

Job description

Tewksbury Hospital, a 370 bed Joint Commission accredited hospital under the Department of Public Health (DPH), is currently hiring for the position of a Temporary Sick Leave Backfill of a Security Team Specialist I on the day shift. The hospital provides comprehensive treatment, care, and comfort to adults with medical and/or mental illnesses.

Please Note: This position is available on the 1st shift, 40 hours per week, from 7am - 3pm. Regular days off are Monday and Tuesday.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Patrols all buildings, grounds and adjacent areas of the hospital at regular intervals and guards against trespass, theft, fire and damage to property.
• Maintains order among visitors and staff; maintains motor vehicle traffic controls on hospital grounds including parking, speeding and other traffic conditions and takes necessary measures to prevent unauthorized use of hospital roads and parking facilities.
• Performs security duties such as screening visitors, directing traffic, and enforcing parking controls.
• Provides personal protection to individuals as required including but not limited to, searching for missing goods and persons, conducting surveillance, and investigating complaints and reports of suspicious activities.
• Assists with providing custodial supervision of medically ill and mental health clients, and escorts them to various appointments.
• Facilitates in-service trainings as needed on fire and crime prevention, and basic safety standards and practices for hospital personnel/staff and outside agencies utilizing hospital buildings and/or grounds.
• Coordinates the maintenance of hospital firefighting equipment, alarm systems and other safeguards; reports defects and requests repairs in order to ensure compliance with safety standards and requirements.
• Monitors hospital switchboard, gauges and alarm indicator panels; takes necessary action in event of malfunction or alarm, including system resets.
• Prepares reports on investigations conducted and noteworthy incidents during tour of duty.
• Preserves crime scenes and fire sites, performs searches and inspections, serves court summons to patients or staff, and performs job related duties for safety and security as necessary and as directed.

Required Qualifications:

• Ability to deal tactfully with others and interact with individuals who are under physical and/or emotional stress.
• Talent for maintaining a calm manner in stressful and emergency situations.
• Skilled in making decisions and acting quickly in dangerous or emergency situations.
• Capacity to exercise discretion in handling confidential information.
• Demonstrated ability to gather information through questioning individuals, conducting interviews and gathering information by examining records and documents.
• Ability to lift heavy objects or persons.

Preferred Qualifications:

• Prior health care facility security experience.
• CPR Certified, First Responder and NARCAN trained.
• Prior experience with law enforcement or security.
• Ability to solve problems and relate to hospital staff, constituents and other community members in a positive and professional manner.
• Talent for recognizing the cultural diversity of the campus community and ensure sensitive and equitable treatment of all who work and visit the campus.

About Tewksbury Hospital:

Tewksbury Hospital offers a broad range of services including a physician on site at all times, around-the-clock nursing care, rehabilitation services including physical therapy, occupational therapy, and speech therapy, psychology services, social services, nutritional services, and an on-site dialysis clinic.

Learn more: https://www.mass.gov/locations/tewksbury-hospital

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori.

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

For questions concerning this requisition, please contact Employment and Staffing Customer Service at 1-800-510-4122, #4.

For technical questions accessing MassCareers, please contact Mass HR at 617-979-8500.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form.

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements: None.

Special Requirements: Possession of a current and valid Massachusetts Class D Motor Vehicle Operator's License.

Appointee must be eligible for appointment as a special police officer under Chapter 22C, Section 60 (DPH) and Section 59 (DMH & DMR) of the Massachusetts General Laws.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits:

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.