Security Team Specialist I - Multiple Position Req

Commonwealth of Massachusetts; Tewksbury (MA); On-site; USD 51,000 - 70,000; Full time

Job summary

The Commonwealth of Massachusetts is hiring a Security Team Specialist I at Tewksbury Hospital, responsible for maintaining safety and order within the hospital premises. The role involves patrolling, managing visitor traffic, and providing security oversight. Applicants should possess skills in critical decision-making under stress and have a background in security, with preferred qualifications in healthcare environments.

Benefits

Healthcare benefits

Retirement plans

Paid time off

Qualifications

• Ability to interact calmly with individuals under stress.
• Capacity to exercise discretion in confidential matters.
• Ability to lift heavy objects or individuals.

Responsibilities

• Patrol hospital grounds and buildings to prevent unauthorized access.
• Provide personal protection and respond to emergencies.
• Prepare reports on investigations and noteworthy incidents.

Skills

Decision-making under stress

Patrolling and security monitoring

Interpersonal communication

Emergency response

Confidential information handling

Education

High School Diploma

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Security Team Specialist I - Multiple Position Req (250004LJ)

Job Description

Security Team Specialist I - Multiple Position Req - ( 250004LJ )

Description

Tewksbury Hospital a 370 bed Joint Commission accredited hospital under the Department of Public Health (DPH) is currently hiring for the position of Security Team Specialist I on the Day and Evening Shifts. The hospital provides comprehensive treatment, care, and comfort to adults with medical and/or mental illnesses.

Please Note: There are two positions available on the 2nd shift, 40 hours per week, from 3pm-11pm, with Wednesday and Thursday as regular days off. There is one position available on the 1st shift, 40 hours per week, 7am-3pm, with Monday and Tuesday as regular days off.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Patrols all buildings, grounds and adjacent areas of the hospital at regular intervals and guards against trespass, theft, fire and damage to property.
• Maintains order among visitors and staff; maintains motor vehicle traffic controls on hospital grounds including parking, speeding and other traffic conditions and takes necessary measures to prevent unauthorized use of hospital roads and parking facilities.
• Performs security duties such as screening visitors, directing traffic, and enforcing parking controls
• Provides personal protection to individuals as required including but not limited to, searching for missing goods and persons, conducting surveillance, and investigating complaints and reports of suspicious activities.
• Assists with providing custodial supervision of medically ill and mental health clients, and escorts them to various appointments.
• Facilitates in-service trainings as needed on fire and crime prevention, and basic safety standards and practices for hospital personnel/staff and outside agencies utilizing hospital buildings and/or grounds.
• Coordinates the maintenance of hospital firefighting equipment, alarm systems and other safeguards; reports defects and request repairs in order to ensure compliance with safety standards and requirements.
• Monitors hospital switchboard, gauges and alarm indicator panels; takes necessary action in event of malfunction or alarm, including system resets.
• Prepares reports on investigations conducted and noteworthy incidents during tour of duty.
• Preserves crime scenes and fire sites, performs searches and inspections, serves court summons to patients or staff, and performs job related duties for safety and security as necessary and as directed.

Required Qualifications:

• Ability to deal tactfully with others and interact with individuals who are under physical and/or emotional stress.
• Talent for maintaining a calm manner in stressful and emergency situations.
• Skilled in making decisions and acting quickly in dangerous or emergency situations.
• Capacity to exercise discretion in handling confidential information.
• Demonstrated ability to gather information through questioning individuals, conducting interviews and gathering information by examining records and documents.
• Ability to lift heavy objects or persons.

Preferred Qualifications:

• Prior health care facility security experience.
• CPR Certified, First Responder and NARCAN trained
• Prior experience with law enforcement or security
• Ability to solve problems and relate to hospital staff, constituents and other community members in a positive and professional manner.
• Talent for recognizing the cultural diversity of the campus community and ensure sensitive and equitable treatment of all who work and visit the campus.

About Tewksbury Hospital:

Tewksbury Hospital offers a broad range of services including a physician on site at all times, around-the-clock nursing care, rehabilitation services including physical therapy, occupational therapy, and speech therapy, psychology services, social services, nutritional services, and an on-site dialysis clinic.

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visithttp://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

For questions concerning this requisition, please contact Employment and Staffing Customer Service at 1-800-510-4122, #4.

For technical questions accessing MassCareers, please contact Mass HR at 617-979-8500.

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements: None.

Special Requirements: Possession of a current and valid Massachusetts Class D Motor Vehicle Operator's License.

Appointee must be eligible for appointment as a special police officer under Chapter 22C, Section 60 (DPH) and Section 59 (DMH & DMR) of the Massachusetts General Laws.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title : Security Team Specialist I

Primary Location

Primary Location

: United States-Massachusetts-Tewksbury-365 East Street

Job

Job

: Public Safety

Agency

Agency

: Department of Public Health

Schedule

Schedule

: Full-time

Shift

Shift

: Multiple

Job Posting

Job Posting

: May 28, 2025, 12:04:51 PM

Number of Openings

Number of Openings

: 3

Salary

: 51,446.98 - 69,490.72 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Sandra Semedo: [e-mail] - 6173488482

Bargaining Unit : 02-AFSCME - Service/Institutional

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : No