Security Team Specialist I - 2nd Shift

Commonwealth of Massachusetts

Worcester (MA)

On-site

USD 55,000 - 74,000

Full time

6 days ago

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Job summary

Commonwealth of Massachusetts is seeking a Security Team Specialist I for the Worcester Recovery Center and Hospital. The 40-hour, second-shift role focuses on patrols, enforcing laws and hospital safety, and coordinating with staff and outside agencies to maintain a secure campus.

Responsibilities include responding to incidents, managing traffic and parking, and supporting emergency procedures. Candidates should be able to handle stressful situations with discretion and provide accurate

Qualifications

Required: handle interactions tactfully with individuals under stress.
Ability to apprehend trespassers and violators of the law.
Calm demeanor; quick, sound decisions in dangerous or stressful situations.
Discretion in handling confidential information.
Ability to document reports and extract information through questioning and records.

Responsibilities

Patrol hospital buildings, grounds, and adjacent areas and guard against trespass, theft, fire, and damage.
Exercise police powers for deterring violators; investigate accidents and complaints.
Maintain order among visitors and staff; control hospital traffic and enforce parking.
Screen visitors, direct traffic, and enforce parking controls.
Provide personal protection; search for missing goods, conduct surveillance, investigate suspicious activity.
Assist in emergencies including snowstorms and disasters; coordinate professional assistance as needed.
Coordinate maintenance of firefighting equipment, alarms, and safety safeguards; report defects.
Monitor switchboard, gauges, and alarm panels; take action for malfunctions.
Prepare reports on investigations and notable incidents.

Skills

Tactful interaction

Apprehend trespassers

Calm under pressure

Discretion

Documentation

Education

Associate degree or higher in a related field

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Security Team Specialist I - 2nd Shift (260005T1)

Job Description

Security Team Specialist I - 2nd Shift - ( 260005T1 )

Description

The Worcester Recovery Center and Hospital (WRCH) operated by the Department of Mental Health (DMH) is seeking dynamic applicants for the role of Security Team Specialist I. The selected candidates conduct patrols to protect life and property and to maintain a secure campus environment by assuring compliance with laws, rules, and regulations.

Position Details

This is a 40-hour position. The schedule is on Second Shift, 2:00 PM - 10:00 PM, with Week 1: Monday/Saturday & Week 2: Sunday/Wednesday as the days off.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

Patrols all buildings, grounds, and adjacent areas of the hospital at regular intervals and guards against trespass, theft,fire, and damage to property.
Exercises police powers in the detection and apprehension of law violators; investigates accidents and complaints.
Maintains order among visitors and staff; maintains motor vehicle traffic controls on hospital grounds including parking,speeding and other traffic conditions and takes necessary measures to prevent unauthorized use of hospital roads andparking facilities.
Performs security duties such as screening visitors, directing traffic, and enforcing parking controls.
Provides personal protection to individuals as required including but not limited to, searching for missing goods andpersons, conducting surveillance, and investigating complaints and reports of suspicious activities.
Assist in case of emergencies such as heavy snowstorms, internal or external disaster, and calling for professionalassistance.
Facilitates in-service trainings as needed on fire and crime prevention, and basic safety standards and practices forhospital personnel/staff and outside agencies utilizing hospital buildings and/or grounds.
Coordinates the maintenance of hospital firefighting equipment, alarm systems and other safeguards; reports defects andrequest repairs to ensure compliance with safety standards and requirements.
Monitors hospital switchboard, gauges, and alarm indicator panels; takes necessary action in event of malfunction oralarm, including system resets.
Prepares reports on investigations conducted and noteworthy incidents during tour of duty.

Required Qualifications:

Skilled in dealing tactfully with others and interact with individuals who are under physical and/or emotional stress.
Ability to apprehend trespassers and violators of the law.
Talent for maintaining a calm manner, making decisions, and acting quickly in dangerous, stressful, or emergencysituations.
Capacity to exercise discretion in handling confidential information.
Demonstrated ability in documenting reports to gather information through questioning individuals, conducting interviews,and examining records and documents.

Preferred Qualifications:

Prior health care facility security experience.
Ability to solve problems and relate to hospital staff, constituents, and other community members in a positive and professional manner.
Talent for recognizing the cultural diversity of the campus community and ensure sensitive and equitable treatment of all who work and visit the campus.
Given the population served, bilingual or multilingual fluency.

About Worcester Recovery Center and Hospital (WRCH):

Located on over 20 acres in Worcester, Massachusetts, Worcester Recovery Center and Hospital (WRCH) is part of an integrated network of effective, efficient, and culturally competent mental health services. It provides intermediate and long-term inpatient care for individuals with serious and persistent mental illness who live in Massachusetts, as well as individuals requiring specialized court ordered evaluations.

WRCH provides inpatient services to 290 adults and 30 adolescents, inclusive of a Deaf Inpatient Mental Health Service program for 10 patients.

The Department of Mental Health assures and provides access to services and support to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research.

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines,

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at1-800-510-4122, Option 4.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements: Applicants must have (A) at least one (1) year of full-time or equivalent part-time, experience in work involving the protection and/or security of buildings, equipment or individuals, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions

I. An Associate’s degree or higher in a related field may substitute for the required experience.

Incumbents may be required to have a current and valid motor vehicle driver’s license at a class level specific to assignment.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

The regulation requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affi… affirmative statement

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title

Security Team Specialist I

Job

Public Safety

Agency

Department of Mental Health

Schedule

Full-time

Shift

Evening

Job Posting

Aug 25, 2026, 2:00:57 PM