Security Team Specialist I - 2nd Shift

Commonwealth of Massachusetts; Worcester (MA); On-site; USD 51,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Security Team Specialist I for its Worcester facility. This full-time role involves conducting patrols to protect life and property, ensuring compliance with laws, and maintaining a secure environment. The ideal candidate will be skilled in dealing with individuals under stress, making quick decisions in emergencies, and documenting incidents effectively. Join a team committed to providing a safe and supportive atmosphere for both staff and visitors, while contributing to the vital mission of mental health services in the community. This position offers a chance to make a significant impact in a rewarding environment.

Benefits

Health insurance

Retirement plan

Paid time off

Professional development opportunities

Qualifications

• Ability to work under stress and handle emergencies effectively.
• Skilled in maintaining order and enforcing hospital regulations.

Responsibilities

• Conduct regular patrols to ensure safety and security on campus.
• Respond to emergencies and assist in maintaining order among visitors.

Skills

Tactful communication

Decision making in emergencies

Discretion in handling confidential information

Report documentation

Education

High School Diploma

Tools

Firefighting equipment

Alarm systems

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Security Team Specialist I - 2nd Shift (250003W7)

Description

The Worcester Recovery Center and Hospital (WRCH) operated by the Department of Mental Health (DMH) is seeking dynamic applicants for the role of Security Team Specialist I. The selected candidate conducts patrols to protect life and property and to maintain a secure campus environment by assuring compliance with laws, rules, and regulations.

Please Note: This is a full-time, 40-hour position. Schedule is as follows:

• 2nd Shift 2:00PM – 10:00PM. Days off Week 1: Sunday & Wednesday, and Week 2: Tuesday & Saturday.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Patrols all buildings, grounds, and adjacent areas of the hospital at regular intervals and guards against trespass, theft, fire, and damage to property.
• Exercises police powers in the detection and apprehension of law violators; investigates accidents and complaints.
• Maintains order among visitors and staff; maintains motor vehicle traffic controls on hospital grounds including parking, speeding and other traffic conditions and takes necessary measures to prevent unauthorized use of hospital roads and parking facilities.
• Performs security duties such as screening visitors, directing traffic, and enforcing parking controls.
• Provides personal protection to individuals as required including but not limited to, searching for missing goods and persons, conducting surveillance, and investigating complaints and reports of suspicious activities.
• Assists in case of emergencies such as heavy snowstorms, internal or external disaster, and calling for professional assistance.
• Facilitates in-service trainings as needed on fire and crime prevention, and basic safety standards and practices for hospital personnel/staff and outside agencies utilizing hospital buildings and/or grounds.
• Coordinates the maintenance of hospital firefighting equipment, alarm systems and other safeguards; reports defects and requests repairs to ensure compliance with safety standards and requirements.
• Monitors hospital switchboard, gauges, and alarm indicator panels; takes necessary action in event of malfunction or alarm, including system resets.
• Prepares reports on investigations conducted and noteworthy incidents during tour of duty.

Required Qualifications:

• Skilled in dealing tactfully with others and interact with individuals who are under physical and/or emotional stress.
• Ability to apprehend trespassers and violators of the law.
• Talent for maintaining a calm manner, making decisions, and acting quickly in dangerous, stressful, or emergency situations.
• Capacity to exercise discretion in handling confidential information.
• Demonstrated ability in documenting reports to gather information through questioning individuals, conducting interviews, and examining records and documents.

Preferred Qualifications:

• Prior health care facility security experience.
• Ability to solve problems and relate to hospital staff, constituents, and other community members in a positive and professional manner.
• Talent for recognizing the cultural diversity of the campus community and ensure sensitive and equitable treatment of all who work and visit the campus.
• Given the population served, bilingual or multilingual fluency.

About Worcester Recovery Center and Hospital (WRCH): Located on over 20 acres in Worcester, Massachusetts, Worcester Recovery Center and Hospital (WRCH) is part of an integrated network of effective, efficient, and culturally competent mental health services. It provides intermediate and long-term inpatient care for individuals with serious and persistent mental illness who live in Massachusetts, as well as individuals requiring specialized court ordered evaluations.

WRCH provides inpatient services to 290 adults and 30 adolescents, inclusive of a Deaf Inpatient Mental Health Service program for 10 patients.

The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research.

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

For questions regarding this requisition, please contact Human Resources at 1-800-510-4122 EXT 4.

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements: None.

Special Requirements: Possession of a current and valid Massachusetts Class D Motor Vehicle Operator's License.

Appointee must be eligible for appointment as a special police officer under Chapter 22C, Section 60 (DPH) and Section 59 (DMH & DMR) of the Massachusetts General Laws.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Title 101CMR23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title: Security Team Specialist I

Primary Location

Job

Job

: Public Safety

Agency

Agency

: Department of Mental Health

Schedule

Schedule

: Full-time

Shift

Shift

: Evening

Job Posting

Job Posting

: Apr 23, 2025, 3:47:25 PM

Number of Openings

Number of Openings

: 1

Salary

: 51,446.98 - 69,490.72 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: William Herbert - 6173488473

Bargaining Unit: 02-AFSCME - Service/Institutional

Confidential: No

Potentially Eligible for a Hybrid Work Schedule: No