Security Systems Technician – Access Control & CCTV

LONG Building Technologies; Juneau (AK); On-site; USD 39,000 - 66,000; Full time

Benefits offered by this job

Unionized position

IBEW membership

Job summary

LONG Building Technologies is seeking a Security Service Technician in Alaska to install, maintain, troubleshoot, and repair access control, CCTV, and intrusion alarm systems for commercial and government customers.

You will work independently on routine service tasks, collaborate with project teams on more complex assignments, deliver excellent customer service, and mentor junior technicians in a team environment, while observing union guidelines and IBEW membership requirements.

Qualifications

• High School Diploma or GED equivalent.
• 2+ years of field operations experience with troubleshooting.
• Ability to legally operate a company vehicle.
• Proficient in access control, video surveillance, and alarm systems.
• Ability to read and interpret mechanical plans and specifications.
• Strong customer service orientation with analytical problem-solving skills.

Responsibilities

• Complete daily Time & Materials (T&M) work orders and troubleshoot system issues.
• Accurately document completed work and submit time entries daily.
• Perform routine preventative maintenance and inspections of systems.
• Communicate effectively with customers, addressing inquiries and providing technical guidance.
• Educate system users on proper operation and maintenance of products and systems.
• Troubleshoot IP networks to ensure ongoing system performance.
• Assist in developing quotes for small projects or system upgrades.
• Provide input for updating drawings and maintenance records.

Skills

Access control systems

Video surveillance

Intrusion alarm systems

Low-voltage wiring

IP network troubleshooting

Customer service

Analytical problem solving

Education

High School Diploma or GED

Associate degree in computer/electronic technology (preferred)

Tools

NICET Certification

BICSI Certification

Job description

LONG Building Technologies is seeking a Security Service Technician in Alaska to install, maintain, troubleshoot, and repair access control, CCTV, and intrusion alarm systems for commercial and government customers.

You will work independently on routine service tasks, collaborate with project teams on more complex assignments, deliver excellent customer service, and mentor junior technicians in a team environment, while observing union guidelines and IBEW membership requirements.