Security Systems Technician

Paycom - ATS; Little Rock (AR); On-site; USD 52,000 - 78,000; Full time

Job summary

Paycom - ATS is seeking a Security Systems Technician to install, configure, test, and support commercial security, life-safety, and low-voltage systems at customer sites. The role involves wiring, labeling, and testing cabling and devices, configuring user access, and ensuring compliance with codes and company standards.

You will work with customers, project teams, and vendors, performing troubleshooting, maintenance, and system changes while delivering safe, reliable, and well-documented

Qualifications

• High school diploma or equivalent required.
• NICET, BICSI, ESA, OSHA, or security-industry certifications preferred.
• Experience with commercial security systems and related platforms expected.

Responsibilities

• Install, configure, test, and support video surveillance, access control, intrusion, and fire alarm systems.
• Terminations, labeling, and testing of cabling and network hardware.
• Troubleshoot hardware, software, and network issues; perform upgrades and preventive maintenance.
• Read blueprints and specifications and ensure installations meet codes and standards.
• Maintain accurate records and provide customer support and project closeout.

Skills

Video surveillance

Access control

Intrusion detection

Fire alarm

Education

High school diploma or equivalent

NICET certification

BICSI certification

OSHA certification

Tools

Axis

Verkada

LenelS2

Cisco Meraki

Avigilon

Job description

The Security Systems Technician installs, configures, tests, troubleshoots, and supports commercial security, life-safety, and low-voltage systems at customer and project sites. The technician works with customers, project teams, contractors, vendors, and internal staff to deliver safe, reliable, well-documented solutions.Essential Duties and Responsibilities:Install, configure, program, test, and support video surveillance, access control, intrusion detection, fire alarm, intercom, and related low-voltage systems.Install, terminate, label, and test copper, fiber, coaxial, and related cabling, devices, power supplies, enclosures, and network hardware.Configure users, access levels, schedules, alarms, notifications, recording settings, analytics, integrations, and reports.Troubleshoot hardware, software, network, cabling, power, connectivity, and performance issues; perform upgrades, preventive maintenance, replacements, and approved changes.Verify installations against project requirements, manufacturer specifications, applicable codes, and company quality standards.Read blueprints, floor plans, wiring and riser diagrams, specifications, and scope documents.Maintain accurate programming, configuration, testing, inventory, labeling, as-built, material, and closeout records.Provide customer instruction and support service calls, warranty work, system changes, emergency requests, and project closeout.Follow safety, confidentiality, customer-site, legal, and company requirements while communicating professionally with all stakeholders.Required QualificationsHigh school diploma or equivalent.A minimum of three years of related experience installing, programming, servicing, or supporting commercial security systems.Valid driver’s license.Relevant manufacturer, NICET, BICSI, ESA, OSHA, networking, fire alarm, or security-industry certifications.Knowledge, Skills, and AbilitiesHands-on experience with video surveillance, access control, intrusion detection, fire alarm, or comparable electronic security systems.Working knowledge of low-voltage cabling and basic IP networking, including TCP/IP, PoE, switches, VLANs, and connected devices.Ability to read system drawings and use hand tools, power tools, ladders, lifts, and test equipment safely.Strong troubleshooting, documentation, organization, communication, and customer-service skills; able to work independently and with a team.Experience with Axis, Verkada, LenelS2, Honeywell, Hanwha Vision, Cisco Meraki, Avigilon, or comparable platforms.Experience commissioning integrated or cloud-managed security systems in commercial, enterprise, or regulated environments.Physical RequirementsAbility to perform the essential functions of the position, with or without reasonable accommodation.Ability to stand, walk, bend, kneel, crouch, crawl, reach, work overhead, and perform repetitive hand and arm motions during field work.Ability to safely lift, carry, position, and move tools, materials, equipment, and system components.Ability to climb ladders, use approved lifts, work in equipment rooms and confined field spaces, and identify wiring, labels, indicators, and system signals.Work EnvironmentWork occurs primarily at customer locations, active jobsites, offices, data centers, communications rooms, and equipment rooms.Daily local travel, occasional overnight travel, and occasional after-hours work may be required.Employees must follow company safety procedures, customer requirements, and site-specific rules.