Security Systems Specialist (Takeda)

Alliedbarton Security Services; Cambridge (MA); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid holidays

Paid time off

Job summary

Allied Universal is hiring a Security Systems Specialist to support access control, CCTV, and alarm systems globally. You will train users, manage operator accounts, and audit critical alarms while coordinating with clients on migrations and upgrades.

The role requires a bachelor’s degree in IT/PM/Criminal Justice and 3+ years’ admin experience with security systems. Applicants must communicate effectively, draft manuals, and provide after-hours support as needed.

Qualifications

• Bachelor’s degree in IT, PM, criminal justice, or related field.
• 3+ years of experience with security systems at admin level.
• Strong written and oral communication; ability to write manuals and proposals.

Responsibilities

• Manage all operator users for access control, CCTV, and alarms.
• Serve as PM for security system migrations and projects.
• Coordinate with client Security Operations Lead and Senior Security Manager.
• Manage badge administration and training guides for end users.
• Triaging system issues and auditing alarms for functionality.

Skills

Project management

Security systems admin

Customer service

Technical writing

Communication

Education

Bachelor’s degree in Information Technology, Project Management, Criminal Justice, or related field

Tools

CCURE 9000

ExacqVision

TDS

ITRAK

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring a Security Systems Specialist. The Security Systems Specialist is responsible for the support of all physical security systems including access control, CCTV operations, and dedicated alarm systems on a global wide spectrum. This position will also serve as the point of contact for training users to operate the access control, CCTV, and alarm systems.

Annual salary 95K-105K

Responsibilities

• Manage all operator users and utilize CCURE 9000, Exacqvision, and TDS for all Access Control, CCTV, and Visitor Management functions.
• Serve as a Project Manager for all Security System related migrations and projects
• Coordinate with client Security Operations Lead and Senior Security Manager on System projects
• Manage all Badge Administration duties and responsibilities
• Develop and manage all training guides for all security systems for end users
• Responsible for triaging and diagnosing all system errors and issues and auditing all critical alarms for functionality
• Serve as point of contact with Security Systems Vendor; manage vendor relationship; make recommendations to customer regarding service quality and upgrade needs
• Create all operator accounts for new and existing users for CURE 9000, ExacqVision, TDS, ITRAK, and Security Shared Mailboxes
• Update and manage all Security System Standard Operating Procedures
• Responsible for auditing all hardware, clearances, and events to ensure functionality
• Respond after hours to system-related emergencies
• Serve as Point of Contact for all Security System issues for all customer personnel

Qualifications

• Bachelor’s degree in Information Technology, Project Management, Criminal Justice, or related field of study
• Minimum of three (3) years of experience managing or using Security Systems at an administrator level
• Outstanding oral and written communication skills; ability to successfully interact at all levels of the organization, including with clients
• Ability to write manuals, review, and respond to written requests for proposals, training documents, and prepare extensive presentations
• Professional, articulate, and able to use sound independent judgment and discretion
• Strong customer service and relationship building skills

Preferred Qualifications

• Experience using or managing CCURE 9000, ExacqVision and TDS Visitor Management
• Security certifications such as Associate Protection Professional (APP), Physical Security Professional (PSP), Certified Protection Professional (CPP)
• Strong knowledge of Physical Security Procedures and Risk Assessment
• Knowledge of IT Networking (IP Addresses, Subnet, Gateways, Servers)

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s matching 401(k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.