Security Systems Solutions Engineer

Ies Communications, Llc

Tempe (AZ)

Remote

USD 65,000 - 125,000

Full time

2 days ago

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Benefits offered by this job

Remote work

Job summary

IES Communications, LLC is seeking a Solutions Engineer to provide internal and customer process analytics and support the sales team with customer-facing services and solutions. The role includes assisting in pre-construction deliverables and requests, designing low-voltage solutions, and coordinating turnover with project management and operations.

The candidate should have security systems experience, Design Build capabilities, and 4–6 years in telecommunications or related fields.

Qualifications

Must have a High School diploma or GED. Bachelor’s degree preferred.
RCDD certification preferred.
Structured cabling industry experience preferred.
Experience interfacing with customers, acting as liaison between customer and company.
Minimum of 4–6 years in telecommunications or related fields.

Responsibilities

Design low-voltage solutions for IES clients with the sales team.
Identify customer service requirements and provide technical information.
Analyze cost-benefit ratios and propose changes in equipment or processes.
Serve as liaison between sales, project management and operations during turnover.
Prepare site-visit reports for pre-construction and sales teams.
Attend training on technical requirements per company guidelines.
Participate in project turnover meetings and cover all details and expectations.
Handle other assigned responsibilities.

Skills

Security systems background

Design Build experience

Telecommunications

Customer liaison

Education

High School diploma or GED equivalency

Bachelor’s Degree preferred

Tools

Microsoft Word

Microsoft Excel

MS Project

Job description

Must have a security systems background

Must have Design Build experience 50 percent is ok. (Design a solution and turn it into an Estimate)

Job Summary

The Solutions Engineer provides internal and customer process analytics and work with sales team on customer facing services and solutions. The Sales Engineer will also assist in the day-to-day pre-construction deliverables and requests.

Job Summary

Job Duties And Responsibilities

The Sales Engineer will work with the sales team to design low-voltage solutions for IES clients.
The Sales Engineer identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons able to understand service requirements. Provides product, service, or equipment technical and engineering information by answering questions and requests.
The Sales Engineer determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services
The Sales Engineer will act as liaison between and meet with sales, project management and operations when project is turned over for installation.
The Sales Engineer prepares reports by collecting, analyzing, and summarizing information from site visits/customer meetings to the pre-construction & sales team.
The Sales Engineer will attend training and review sessions on technical requirements per the Company’s training guidelines.
The Sales Engineer will attend and complete job turnover meetings as required to cover all details and expectations of project as they were designed
The Sales Engineer will handle other responsibilities as assigned.

Min
USD $65,000.00/Yr.
Max
USD $125,000.00/Yr.

Qualifications

Physical and Mental Requirements

Must be self-motivated, positive in approach, professional and lead others to create, develop and implement project process improvement(s).
Must promote the Company culture and mission to all employees, vendors, clients and business partners.
Must have proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
Must be able to travel within branch territory and/or regional territory as needed.
Must be able to learn Company and customer project management systems.
Must be able to manage multiple projects/estimates and present a high level of organization.

Education, Certification, License, And Skill Requirements

Must have at least a High School diploma or GED equivalency; Bachelor’s Degree preferred.
RCDD certification preferred.
Structured cabling industry experience preferred.
Must have experience in customer interface, such as liaison between the customer and the Company.
Must have a minimum of seven (5) years of experience in telecommunications or a related technical or construction field.
Must be proficient with Microsoft Office (Word, Excel and MS Project).
Must meet Company minimum driving standards.
Must be able to manage multiple tasks/projects simultaneously.

Minimum Years Of Experience

4-6

License Required

Minimum Education

High School

Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply

EEO Statement

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.

PLEASE NO AGENCY CALLS

NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO & Affinitive Action

View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement

View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.

IES Participates in E-Verify

E-Verify Information

English/Spanish

Right to Work

English

Spanish

Workplace Type

Remote

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