Security Systems Service Technician (TUL)

Digi Security Systems; Tulsa (OK); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

30 hours PTO

2 weeks vacation accrual

9 company holidays

401k with match

Health, dental, vision

Life insurance

Hilti tools provided

Company laptop and phone

Uniforms and gear

Boots & work pants stipend

Overtime pay

Job summary

Digi Security Systems is seeking an experienced Security Systems Service Technician for the Tulsa, OK area. This role focuses on skilled service, troubleshooting, and programming of access control, CCTV, and intrusion alarm systems. Expect expert work and strong communication with Partners and internal teams.

Rate of pay is dependent on experience, with benefits including health plans, 401k, and training paid by the company. On-site position with company tools provided.

Qualifications

• At least five years of experience in commercial security systems.
• Expert background in installing and servicing Access Control, CCTV, and Burglar/Intrusion Alarm Systems.
• Experience in programming and troubleshooting security systems.

Responsibilities

• Service: professionally service access control, CCTV, and motion/intrusion/alarm systems and train Partners on solutions.
• Troubleshooting: diagnose issues on Partner systems and provide diagnostic reports to the Service Coordinator.
• Programming: ensure systems are programmed to high standards and customized to Partner needs.
• Communication: clearly communicate progress with Partners and internal staff.
• Documentation: complete service close out docs for invoicing.

Skills

Access control

CCTV

Intrusion alarms

Electrical systems

Tools

Hilti tools

Job description

Security Systems Service Technician (TUL)

Digi Security Systemsis an industry leader in the design, installation and support of custom video surveillance, electronic access control, and intrusion detection solutions for companies of all sizes. We've built our reputation on innovation and reliable service, and we're known as the industry's experts.

Position Overview

We are seeking anexperienced Service Technician to join our operations in the Tulsa, OKarea. Rate of pay is dependent on experience. This person will be responsible for performing the most skilled security technician work in the service, troubleshooting, alternation and programming of all security related systems. Service Technicians are service providers who support Digi's internal and external operations by providing custom programming, training, and technical advisement. This individual must have anexpertbackground in installing and servicing Access Control, CCTV, and Burglar/Intrusion Alarm Systems andat least five (5) years of experience working in the commercial security systems field.

Main Responsibilities:

• Service:Responsible for the professional service of access control, CCTV, and motion/intrusion/alarm systems. Additionally train and explain solutions to Partners for future reference.
• Troubleshooting: Diagnose variable issues on Partner systems and provide accurate diagnostic reports to the Service Coordinator. May require working on a variety of different systems.
• Programming:Ensures Partner systems are programmed to the highest standard and organized to work well for the client. Often includes customized programming to meet specific Partner needs.
• Communication:Respectfully communicates with all local Partner and internal staff on daily progress and all necessary information on any service call.
• Documentation:Completes service close out documentation, including Partner meetings/walkthroughs. Documents service quality and completes all required close out documents for invoicing.
• 30 hours PTO plus 2 weeks vacation accrual rates
• 3 weeks vacation accrual rate after first year of employment
• 9 company-wide paid holidays throughout the year
• On-call and Travel pay bonuses
• 401k plan w/corporate matching structure
• Full health benefits-medical, dental and vision
• Included life insurance, additional available for purchase
• Accident/critical illness insurance available for purchase
• Full set of Hilti tools
• All hand tools and consumables paid for by company
• Required training/licensing paid for by company
• Voluntary professional development opportunities
• Company laptop, company phone, uniforms and gear
• Yearly stipend for steel-toed boots and work pants
• Overtime and bonus pay

Physical Requirements:

• Ability to lift/move equipment and tools weighing up to 50 lbs.
• Ability to work from ladders or man lifts at extended heights.
• Must be able to differentiate colors.
• Must be comfortable standing for long periods of time and complete overhead work for long periods of time.
• Must have a current, valid driver's license in the state of which you are applying and have the ability to meet our company driving standards.

Disclaimer: This job description is not all encompassing of job responsibilities and is not in any way a binding document. It does not affect the at will nature of employment at Digi Security Systems.

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For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Digi Security Systems’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

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