Security Systems Installation and Technical Manager

Alarm System Installation Company; Nevada (IA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) Program

Paid vacation and holidays

Job summary

Company Confidential is seeking an Installation and Technical Manager to lead our field installation and service operations. This hands-on leadership role requires a technically strong, safety-focused professional who can build and manage a high-performing technician team.

You will supervise technicians across active job sites, ensure projects meet codes and manufacturer specs, conduct quality audits, manage safety, and partner with Sales and Operations on timelines, labor, and feasibility.

Qualifications

• Experience leading field installation teams in commercial electronic security.
• Proven ability to manage schedules, quality, and safety compliance.
• Knowledge of NEC/NFPA codes and applicable standards.
• Strong communication and coaching skills for performance reviews.

Responsibilities

• Supervise, schedule, and support technicians across all active job sites.
• Review project scopes to ensure installations meet standards and code requirements.
• Conduct field quality inspections and resolve escalated technical issues.
• Coordinate with Sales and Operations on timelines, labor estimates, and feasibility.
• Enforce safety standards for fleet, tools, and vehicles.
• Manage technician performance reviews and coaching with HR.
• Maintain relationships with manufacturers for training and support.
• Track job costing, labor efficiency, and report metrics to leadership.

Skills

Leadership

Communication

Organizational skills

Safety compliance

Project management

People management

Tools

Access control systems

CCTV systems

Fire/life-safety systems

Job description

Job Description

Company Confidential:

Commercial electronic security is seeking an experienced Installation and Technical Manager to lead our field installation and service operations. This is a hands-on leadership role for a technically strong, safety-focused professional ready to build and manage a high-performing technician team.

Position Summary

The Installation and Technical Manager oversees the planning, scheduling, quality, and technical direction of all installation and service work performed by field technicians. This role is directly responsible for technician performance, training, safety compliance, and customer satisfaction on every job site.

Key Responsibilities

• Supervise, schedule, and support a team of installation and service technicians across all active job sites.
• Review project scopes and ensure installations meet company standards, manufacturer specifications, and all code requirements.
• Conduct field quality inspections and technical audits; resolve escalated technical issues.
• Partner with Sales and Operations on project timelines, labor estimates, and installation feasibility.
• Enforce fleet, tool, and vehicle safety standards in coordination with company safety policy.
• Manage technician performance reviews, coaching, and disciplinary actions in partnership with HR.
• Maintain strong relationships with manufacturers and vendors for technical support and product training.
• Monitor job costing, labor efficiency, and installation quality metrics; report to senior leadership.

Installation management and coordination.

Inventory management oversight and order processing.

• Participate in on-call rotation and respond to critical technical escalations as needed

Qualifications

• 5+ years of experience in commercial electronic security, fire alarm, or low-voltage systems installation.
• 2+ years in a supervisory or management role leading field technicians.
• Strong working knowledge of access control, intrusion detection, CCTV, and fire/life-safety systems.
• Excellent leadership, communication, and organizational skills.
• Valid driver's license with an clean driving record.
• Ability to pass all background checks and drug screening consistent with company policy.

Networking of CCTV systems and cloud management systems

Able to read and understand blue prints, NEC and NFPA codes.

Project Management and Projections.

Compensation & Benefits Overview

• Competitive salary, commensurate with experience.
• Comprehensive medical, dental, and vision benefits.
• Vacation and company holidays.
• 401(k) Program
• A stable, respected, employee-focused company culture.