Security Systems Engineer

Communications Engineering Company (CEC); Raleigh (NC); On-site; USD 90,000 - 115,000; Full time

Job summary

Communications Engineering Company in Raleigh designs and quotes innovative security, VMS, and access control solutions by assessing customer needs and requirements. The role emphasizes consulting with clients, creating effective designs, performing site surveys, and delivering precise quotes for projects.

You will maintain certifications and support installation teams as needed. As a design and quoting specialist, you will ensure quotes are competitive, accurate, and delivered on time while

Qualifications

• 3+ years experience with CEC or similar company, working with low voltage security systems.
• Industry technical certification such as ASIS PSP, CTS, NICET 2, or BICSI (if relevant to industry)
• Must have a valid driver's license

Responsibilities

• Consulting with customers, recommending solutions, and demonstrating products.
• Design systems that fit customer needs independent of price.
• Conduct site surveys to capture conditions and cable pathways for accurate quotes.
• Provide quotes that are accurate, timely, and well-detailed for customers.
• Produce detailed project documentation for Operations team to implement.
• Maintain knowledge of industry certifications and training per policy.
• Other duties as assigned.

Skills

Interpersonal skills

Presentation skills

Problem solving

Judgment/decision making

Tools

Windows

Excel

Job description

OBJECTIVE:

Design and quote innovative and reliable technology solutions by assessing customer needs and requirements. Develop effective Security, VMS, and Access Control system designs that align with industry standards and customer expectations.

CORE RESPONSIBILITIES

• Consulting: Be the professional technical "expert" in sales situations by consulting with customers, recommending solutions, and demonstrating products. Specifically identify key customer needs and produce a solution that best meets those needs.
• Designs: Design systems that best fit the customers' needs independent of price. Be able to communicate the features, benefits, and business value of your solution.
• Site Surveys: Effectively capture site conditions, device locations, and cable pathways, to accurately quote the system components and labor.
• Quotes: Provides quotes that are accurate, timely, and with appropriate detail to effectively present our solution to the customer.
• Job Files: Produce detailed and accurate project documentation that permits the Operations team to successfully implement the project.
• Training: Maintain knowledge of your industry/technology. Achieve and maintain required industry certifications in accordance with CEC policy.
• Other duties as assigned.

POSITION RESULTS DESCRIPTION

• Quoting Efficiency - >30%
• Overages - <5%
• Unfunded Change Orders - < 0.50% of closed business
• Quote Turnaround - > 90% by customer due date

SUPERVISORY RESPONSIBILITIES

None.

MINIMUM QUALIFICATIONS:

• 3+ years experience with CEC or similar company, working with low voltage security systems
• Industry technical certification such as ASIS PSP, CTS, NICET 2, or BICSI (if relevant to industry)
• Must have a valid driver's license

PERSONAL ATTRIBUTES:

• Strong interpersonal skills, ability to communicate and lead well at all levels of the organization and with staff at remote locations essential.
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
• Excellent Presentation Skills, large and small groups
• High level of integrity and dependability with a strong sense of urgency and results-orientation.

OTHER SKILLS & ABILITIES:

• Strong knowledge of communications systems, including audio, video, security, fire alarm, wireless, and data networks.
• PC proficiency is essential (Windows environment) and strong working knowledge of Excel is preferred.

PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS:

• Ability to define problems collects data, establish facts and draw valid conclusions.
• The duties of this job require the employee to effectively talk and hear English language communications.
• The employee is required to stand, walk, climb, sit and use hands and fingers.
• Some light lifting of objects is required.
• Reaching, grasping and carrying activities also required.
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and the ability to adjust focus.
• Above average intellectual ability and excellent judgment are needed to deal effectively with a wide range of problem solving and trouble shooting activities.
• This job is primarily located in a private office.
• The noise level in the work environment is usually moderate.
• Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations.

"Essential duties and responsibilities" describe those functions considered to be essential to the performance of the job. All requirements may be modified to reasonably accommodate individuals with disabilities.

Communications Engineering Company is an Equal Opportunity/Affirmative Action Employer. We are committed to achieving and maintaining a diverse workforce. Qualified females, minorities, veterans and disabled individuals are encouraged to apply.