Security Surveillance Associate

Dollar Loan Center; Las Vegas (NV); In loco; USD 22.000 - 30.000; Tempo pieno

Descrizione del lavoro

Dollar Loan Center in Las Vegas, NV seeks a Security Surveillance Associate to protect employees and assets. You will monitor alarms, verify locations via remote video, and patrol stores as needed. The role requires professionalism, strong customer service, and quick incident response.

You will maintain the Command Center's security measures, coordinate with IT for outages, and report emergencies to supervisors. A high school diploma and background check are required.

Competenze

• High school diploma or GED required.
• Excellent written and verbal communication skills.
• Strong customer service background.
• Ability to work well under stress and meet deadlines.
• Proficient computer skills and fast typing abilities.
• Able to learn, follow directions and adapt to security situations.

Mansioni

• Monitor store alarms across regions and verify locations via remote video.
• Patrol multiple company stores or locations when required.
• Maintain a professional demeanor and assist during incidents.
• Inform supervisors of emergencies and report malfunctions promptly.
• Support IT network monitoring and coordinate with the MSP as needed.
• Maintain security and cleanliness of the Command Center and comply with DLC policies.

Conoscenze

Written comms

Verbal comms

Customer service

Stress management

Typing skills

Adaptability

Teamwork

Formazione

High school diploma or GED

Strumenti

Remote video monitoring system

IT SD-WAN monitoring

Descrizione del lavoro

Security Surveillance Associate# Security Surveillance AssociateHot JobCommand Center - Las Vegas, NV 89118## Description**Position Summary:** This position’s primary duty is to maintain the overall safety and security of our company’s employees as well as its assets. The position requires an individual who is always professional and displays a professional demeanor, dress, attitude, as well as outstanding customer service. The Security Surveillance Associate will be a key member of the security team. They must also have a strong knowledge of the city roads, areas, regions, ways of navigating traffic, etc. **Essential Duties and Responsibilities:** • Monitor all regions store front alarms. • Verify where employees and customers are via a remote video monitoring system. • May at times patrol different company stores or locations. • Maintain a constant vigil over the stores during your shift. • Always maintain a professional demeanor and attitude. • Solve all safety and security issues that occur during your shift quickly and as efficiently as possible with as little interruption to our company’s day to day operations. • Inform immediate supervisors of all emergency events that occur during your shift. • Report any malfunctioning security equipment immediately as they occur. • Maintain the cleanliness of the Command Center. • Maintain proper security measures in compliance with DLC policies and procedures. • Monitor IT SD\\_WAN network for any outages. Call Managed Service Provider for any outages and follow up with notification email to IT team. • Manage and secure confidential information. • Regular and consistent attendance. • Other duties as assigned.## Qualifications**Requirements for Education and/or Experience:** • Must have a high school diploma or GED. • 1-year previous security experience preferred. • Must have valid Driver’s License. • Must be able to satisfactorily pass a Background Check as well as a drug test **Specialized Knowledge, Skills and Experience:** • Excellent written and verbal communication skills. • Strong customer service background. • Be able to work well under stressful situations. • Computer literate with strong typing skills. • Must take direction well and be able to learn, understand, and adjust to any security situation. **Abilities:** Requires the ability to gather and analyze facts, to devise solutions to problems, to prepare clear and concise reports, follow instructions, attention to details and to perform with a high level of accuracy, completeness, and legal compliance. Ability to work in a team environment; work effectively with others, provide effective client service and public relations, display strong interpersonal and communication skills, both verbally and in writing, organize, prioritize, research, and plan. Ability to correctly interpret, explain and apply policies and procedures, understand, and follow oral and written instructions, ability to communicate clearly and concisely, both orally and in writing. Ability to establish and maintain cooperative working relationships with those contacted in the course of work; ability to interact with a variety of individuals from socio-economic, ethnic, and cultural backgrounds in sensitive or difficult situations. Requires repetitive movement, sitting, writing letters and memos, face-to-face discussions with individuals or teams, use of electronic mail, telephone conversations, contact with others (face-to-face, by telephone, or otherwise). Requires repeating the same physical activities or mental activities over and over; requires being exact or highly accurate, requires meeting strict deadlines. Requires work with external providers, customers or the public, work with others in a group or team, coordinating or leading others in accomplishing work activities. May at times require travel to multiple sites and locations.