Security Support Officer - #26-23698

US Tech Solutions; Cranberry Township (Butler County); On-site; USD 28,000 - 36,000; Full time

Job summary

US Tech Solutions is hiring a Security Support Officer for a 6-month contract. The role focuses on access control administration, badge management, and monitoring of security systems to identify risks.

You will process access requests, coordinate with security teams, and generate reports while supporting investigations as needed.

Qualifications

• Requires a high school diploma or equivalent.
• Minimum 1–3 years in security or related fields.
• Strong written and verbal communication skills.
• Calm, decisive in emergencies and attentive to details.

Responsibilities

• Serve as the primary administrator for access control and badge management.
• Create, program, issue, modify, and deactivate badges for staff and visitors.
• Process access requests in Envoy with required approvals.
• Coordinate badge activation/deactivation with building security.
• Maintain records of badge assignments and access levels.
• Monitor CCTV and security systems for suspicious activity.
• Respond to alarms and security events promptly.
• Provide reports on access control and incidents.
• Support investigations with security records as needed.
• Input visitor information into Envoy.

Skills

Strong verbal and written comms

Calm under pressure

Attention to detail

Organizational skills

Situational awareness

Microsoft Office proficiency

Security software familiarity

Education

High school diploma or equivalent

Tools

Envoy access control

Job description

Duration: 6 Months

Job Description

Security Support Officer - Responsibilities, Qualifications & Physical Requirements

• Access Control, Security Administration & Monitoring
• Serve as the primary administrator for the facility's access control and badge management program.
• Create, program, issue, modify, and deactivate employee, contractor, and visitor access badges.
• Process access requests in Envoy and ensure required approvals are obtained and documented in accordance with company policies.
• Coordinate with building security regarding base building access, badge activation/deactivation, and access-related issues affecting common areas and building-managed systems.
• Maintain accurate records of badge assignments, access requests, access levels, and authorization approvals.
• Participate in periodic audits of badge assignments.
• Monitor facility CCTV, access control, and other security systems to identify suspicious activity, security concerns, safety hazards, or policy violations.
• Respond appropriately to security events, alarms, and access control alerts.
• Troubleshoot badge and access-related issues and coordinate resolution with building security, vendors, and internal stakeholders as needed.
• Provide reports related to access control, badge issuance, visitor activity, incidents, and security investigations.
• Support investigations by providing access control records, badge activity, visitor logs, and video surveillance information as required.
• Provide security presence and support for employee-related activities, meetings, and workplace situations requiring security assistance.
• Input visitor information into Envoy.

Required Qualifications

• High school diploma or equivalent.
• Minimum 1-3 years of security, law enforcement, military, loss prevention, facilities security, or related experience.
• Strong verbal and written communication skills.
• Ability to remain calm and make sound decisions during emergencies.
• Proficiency with Microsoft Office applications and security-related software systems.
• Strong attention to detail, organizational skills, and situational awareness.

Preferred Qualifications

• Previous experience in corporate, industrial, manufacturing, or commercial security environments.
• Experience with access control systems, badge management, CCTV monitoring, visitor management, and security investigations.
• Experience administering facility access permissions and employee/contractor credentialing programs.
• First Aid, CPR, and AED certification.
• Certified Security Officer (CSO) certification preferred.
• Other security-related certifications, training, or professional development are a plus.

Physical Requirements

• Ability to sit, stand, and walk for extended periods throughout the workday.
• Ability to conduct routine patrols of office, laboratory, warehouse, manufacturing, and exterior facility areas.
• Ability to climb stairs and access all areas of the facility.
• Ability to occasionally lift and carry up to 25 pounds.
• Ability to operate standard office equipment, computers, security systems, and surveillance equipment.
• Ability to observe and assess situations accurately, including reviewing video surveillance and access control activity.
• Ability to respond quickly and effectively during emergency situations.
• Ability to work in both indoor and outdoor environments and varying weather conditions when performing patrols or responding to incidents.
• Ability to remain alert and attentive while monitoring security systems for extended periods.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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