Security Support Engineer - PKI & Identity Security

CyberArk; Newton (MA); On-site; USD 69,000 - 96,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Financial benefits

Discretionary bonus based on performance

Job summary

An established industry player is seeking a Security Support Engineer to provide exceptional technical assistance for their Machine Identity Security products. This role involves troubleshooting complex issues, assisting customers with product installation, and collaborating with sales teams to create tailored solutions. The ideal candidate will possess strong communication skills and a solid understanding of PKI, network operations, and database management. Join a forward-thinking company that values innovation and offers a comprehensive benefits package, including medical, dental, and performance-based bonuses. If you're passionate about security and technology, this opportunity is perfect for you.

Qualifications

• Experience in enterprise-level troubleshooting and support.
• Understanding of PKI technology, standards, and implementations.
• Excellent communication skills for customer interactions.

Responsibilities

• Provide technical support for Machine Identity Security products.
• Assist customers in installation and customization of Venafi products.
• Collaborate with Sales to ensure cohesive product solutions.

Skills

Troubleshooting and support experience

Public Key Infrastructure (PKI)

Large network design and operations

Directory technologies (LDAP, Active Directory)

Database experience (MS SQL/MySQL)

Presentation and communication skills

Basic scripting or coding (Bash, PowerShell, C#, Python)

Experience working with APIs

Experience with complex computing systems

Direct security or systems management experience

Education

Bachelor's degree

Tools

CyberArk’s Venafi products

Web application technology (MQ, Mainframe, WebSphere, IIS, F5s)

Job description

An established industry player is seeking a Security Support Engineer to provide exceptional technical assistance for their Machine Identity Security products. This role involves troubleshooting complex issues, assisting customers with product installation, and collaborating with sales teams to create tailored solutions. The ideal candidate will possess strong communication skills and a solid understanding of PKI, network operations, and database management. Join a forward-thinking company that values innovation and offers a comprehensive benefits package, including medical, dental, and performance-based bonuses. If you're passionate about security and technology, this opportunity is perfect for you.